Kenneth Hu's Location
San Francisco, California, United States, United States
Kenneth Hu's Contact Details
Kenneth Hu work email
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Kenneth Hu personal email
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Kenneth Hu phone numbers
About Kenneth Hu
People Consultant with a Business System Analyst/Recruiting background in IT. Experienced in HR Operations, Employee Career Coaching, Scheduling, Analytics & Strategy, Resource Management, Process Automation, Technical Recruiting, all executed with a "can-do" customer service attitude. Equipped with my organization, communication, while building strong relationships along the way have helped teams/business become more efficient and vibrant. My goal as a professional is to ensure the smoothest experience within the workforce from start to finish, so they can focus on their responsibilities!
Kenneth Hu's Current Company Details
Resource Management | Talent Development | Career Coaching | Recruiting | IT
Kenneth Hu Work Experience Details
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Supervisor Of Resource ManagementCitrin Cooperman Oct 2023 - Feb 2024New York, Us -
Resource ManagerKpmg Us Oct 2022 - Aug 2023New York, Ny, Us1.) Responsible for allocation and deployment of 200+ resources across 150+ clients, in the Life Science, Consumer Products and Government line of business, for the Bay Area Audit practice.2.) Collaborate with Partners & Managing Directors from various offices ranging from Sacramento to Honolulu on a daily basis to develop and implement various staffing strategies to maximize utilization & prevent financial loses.3.) Deployment of special workforce resources from different Business Unit within the firm. Offshore, Interns and Rotations accounted for more than 50+ individuals.4.)Inventory Staffing - Allocation inventory counters of over 300 inventories in the state of California and Nevada5.) Career Coaching employees for career progression, promotions, opportunities, practice transfer, and scheduling training. -
Practice Staffing Partner | Resource Management - West Sap ConsultingCapgemini Jun 2022 - Oct 2022Paris, France, Fr1.)Resource Deployment: Responsible for 120+ SAP Consultants ranging from entry-level to 20+ years of experience. Liaison between the resources and project teams to fulfill client staffing needs.2.)Account Management: Staffing creation and fulfillment for sold and pursuit clients via Retain 3.)Bench Management: Utilization goals of 80%+ for West Resources as KPI to maintain staffing and billing goals.4.)Data set: Weekly Status Updates of Project start/end dates, skillsets, availability, resumes, and feedback.Tools: Excel, Retain, PowerBi, People-Analytics -
Senior Experience Manager - AuditEy Mar 2022 - Jun 2022London, GbClient Staffing tailored to provide our Assurance professionals a seamless experience with full cycle client deployment, career coaching/progression, scheduling, training, opportunities as a trusted advisor for teams and resourcing.1.) Maintain Client Deployment of 125+ Audit Seniors and 50+ Contractors in the Bay Area, 30+ interns through Senior Managers in Sacramento. 2.) HR Operations: Guiding resources full cycle from onboarding through the last day on best practices and navigation within EY.3.) Career Coaching: Coached employees for career progression, promotions, opportunities, practice transfer, and scheduling training.4.) Prioritization & Organization: Managing a disruptive market in the Bay Area requires calculated multitasking and organization. Reprioritization responsiveness needed for ad hoc high priority client needs. 5.) Risk & Quality Assessment: Constant evaluation of over 200 clients, changes daily based on market activity6.) Cross Team Collaboration: Daily coordination with Auditors, Talent, Team Executives & Partners, Recruiting and IT 7.) Problem Solving: Resourcing challenges comes up daily to meet client needs but also employees with different scenarios and personal criteria, that must be addressed in a solution focused goal. -
Associate Experience ManagerEy Mar 2021 - Mar 2022London, Gb
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Resource Manager ContractorEy Feb 2020 - Mar 2021London, Gb
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Recruiting Manager, Information TechnologySvs Group Jun 2019 - Jan 2020Oakland, Ca, Us*First IT Recruiter in the company. As a Recruiting Manager, built out processes for future recruiters and streamlining operations. 1.)Recruitment- Job postings, interviewing and qualifying candidates over the phone, skills matrix, interview coaching, candidate profiles, reference checks, onboarding, offer extensions and candidate management.2.)Sales - Creating sales funnel in the Bay Area Market, cold calling, advertising company perks, rate negotiations, contract finalization. 3.)Client Management- Contract Negotiations, customer service, requirement gathering, job postings draft, external HR relationship, candidate profile submission, interview scheduling/feedback/followup, salary negotiations, billing, invoicing, monthly check-ins. **Within a span of 6 months, procured 2 clients and 4 placements for Service Desk, IT Application Engineer, Salesforce System Administrator and Project Manager. -
Recruiting ConsultantNigel Frank International Feb 2019 - Jun 2019Newcastle Upon Tyne, Tyne And Wear, Gb -
Logistics Supply Chain Analyst | Business System AnalystGap Inc. Aug 2016 - Sep 2018San Francisco, California, Us1.) Strategy & Analytics: Supported 15+ applications, delivering impact to business or availability for stakeholders. Partnering with Support and Business over analytics to strategize on SOP, improved processing and solutions for operational issues.2.) Dashboarding & Reporting: Hundreds of reports created on ServiceNow for Issues, Financial trending, Forecast and SLA. Presented reports and dashboards via PowerBI/Powerpoint to Brands, Stakeholders, Support teams and Leadership resulting in issue mitigation for systems.3.) Design for Operations: Actively participated/lead meetings and working sessions for 6 new projects to incorporate the right teams, resources, processes, support and visibility ensuring smooth transition into operations. 4.) Support Documentation: Created 25+ support documentations for vendor relations, issue escalation, playbooks for Peak Readiness and process regulations resulting in fast and direct guidelines for the company.5.) Enterprise Level Impact Coordination/Communication: Facilitated daily collaboration with multiple teams to capture impacts from incidents and deployments/system changes before communicating globally to stakeholders and support teams.6.) Employee Resource Group - Planned and setup 10+ events with leaders throughout Gap to celebrate diversity and inclusion within the modern workspace. -
Service Level Management InternGap Inc. Feb 2016 - Jul 2016San Francisco, California, Us"Bringing together the corporate, tech, and business world."Central hub for support documentations, project designs, impact to business, and communication of above information to relevant teams within the company. -Service Level Agreement Tracking: Worked with multiple teams to ensure application issues were being resolved by the agreed timeframe.-Digitization: Moved multiple hard copies of training documents and process documents onto online knowledge base. Analytics: Reviewed Severity tickets monthly and identified trends, delivery to manager to review with leadership.Outage Notifications: Communicated outages with impacts and timeframes through templates to affected teams
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It/ Project Management TraineeYear Up Sep 2015 - Jul 2016Boston, Massachusetts, UsBridging the Opportunity Divide for young professionals to excel in Corporate America.Accelerated Training in the following:1.) Professional Skills2.) Business Communications3.) Public Speaking4.) Project Coordination5.) Facilitation6.) HTML, Javascript7.) Documentation 8.) IT Support9.) System Administration -
ServerPasta Pomodoro, Inc. Aug 2014 - Nov 2015San Francisco, Ca, UsAlways on the move, servicing 6 - 8 tables a shift. Delivering food with great customer service. Being able to work well under pressure and never panicking. -
ServerCurry Up Now Feb 2014 - Aug 2014South San Francisco, California, Us -
BaristaStarbucks Oct 2012 - Feb 2014Seattle, Wa, UsWorking as part of a team to pump out drinks and food as fast as possible, first learned customer service skills here. Having a positive attitude whatever the situation.
Kenneth Hu Skills
Customer Service
Public Speaking
Microsoft Excel
Teamwork
Sales
Team Leadership
Html
Project Management
Strategic Planning
Interpersonal Communication
Javascript
Statistical Data Analysis
Customer Support
Supply Chain Operations
Service Level Agreements
System Administration
Leadership
Service Level Management
Technical Documentation
Servicenow
Dashboard
Cloud Computing
Reporting And Analysis
Event Planning
Powerbi
Training
Communication
Slam
Kenneth Hu Education Details
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Year Up -
City College Of San FranciscoGeneral
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Foothill College
Frequently Asked Questions about Kenneth Hu
What is Kenneth Hu's role at the current company?
Kenneth Hu's current role is Resource Management | Talent Development | Career Coaching | Recruiting | IT.
What is Kenneth Hu's email address?
Kenneth Hu's email address is ke****@****pmg.com
What is Kenneth Hu's direct phone number?
Kenneth Hu's direct phone number is +141525*****
What schools did Kenneth Hu attend?
Kenneth Hu attended Year Up, City College Of San Francisco, Foothill College.
What are some of Kenneth Hu's interests?
Kenneth Hu has interest in Health, Children, Education, Environment, Biking, Science And Technology, Human Rights, Eating, Civil Rights And Social Action, Poverty Alleviation.
What skills is Kenneth Hu known for?
Kenneth Hu has skills like Customer Service, Public Speaking, Microsoft Excel, Teamwork, Sales, Team Leadership, Html, Project Management, Strategic Planning, Interpersonal Communication, Javascript, Statistical Data Analysis.
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