Huma K. Email & Phone Number

Los Angeles, California, United States

Anaheim, California, United States

• Prepare the full cycle month-end and year-end close and consistently analyze financial data and present financial reports in an accurate and timely manner, monitor progress and changes.
• Ensure that effective internal controls are in place to ensure compliance with federal, state and local regulatory laws, and rules for financial and tax reporting.
• Ensure timely and accurate report and invoices deliveries to funders.
• Generate and review trend analysis reports for all assigned grants. Analyze grant expenditures and reconcile to general ledger.
• Monitor spending variances to budgets and assist in budget modifications. Maintain updated projections for all assigned grants.
• Responsible for grant audits and annual audits.

United States

• Prepare general accounting entries.
• Prepare month end closing reports.
• Prepare Bank Reconciliation reports.
• Maintenance of Account ledgers, trial balances and balance sheets.
• Establish new forecasting, tracking and management reporting system to improve availability and accuracy of financial data, triggering 15% increase in accuracy.
• Enter appraisal data into the central database.

Brea

• Provide customer service through inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media.
• Update reports, assist in the final testing of new surveys and processes, and some data analysis.
• Facilitate, analyze and resolve any customer issues, provide product support and/or investigate questions or follow up to resolve those concerns in an accurate and timely manner to ensure customer retention and loyalty.
• Serve as a company ambassador by delivering a high level of professionalism and quality through the delivery of exceptional customer service and support by utilizing strong verbal and written communication skills and.
• Troubleshoot and solve problem of customer's issues or concerns by providing solutions,recommendations, replacements, gathering of sensitive information, and empathetic approach at all times.
• Complete, maintain, and processes pertinent paperwork and records with a high attention to detail to ensure accurate data is entered in CRM, client systems, and other technology as needed.

Lahore, Pakistan

• Developed annual budgets, monthly forecasts, and long term financial planning.
• Conducted quantitative analysis of financial data to forecast revenue and identified future trends.
• Prepared variance analysis using complex financial models to identify difference in actual and budgeted activity.
• Compiled and reviewed complex data to assess future financial needs of the institute from investment perspective.
• Developed comprehensive reports, abstracts, and charts to be presented to senior management and external regulatory bodies.
• Performed ad-hoc analysis and reporting.

Pakistan

• Responsible for monitoring and maintaining reports of service standards - SOD (start of the day) and MSM (monthly service meeting)
• Responsible for assessing and handling customers' banking needs
• Responsible for obtaining and processing customer/account information and selling bank deposit and loan products and services
• Responsible for investigating and resolving customer inquiries and complaints
• Using profiling analysis tools, developed and maintained internal partner relationships to maximize cross-sell opportunities
• Resolved outstanding ORDB (operational risk dash board) issues

Certification, Project Management

Master Of Business Administration - Mba, Banking, Corporate, Finance, And Securities Law

Bachelor Of Business Administration - Bba, Banking, Corporate, Finance, And Securities Law