Becki Davis Email and Phone Number

• Perform all Human Resource activities, including employment, compensation, labor relations, benefits, and training and development while interviewing job applicants, reviewing applications and resumes, evaluating specific applicant skills, and providing recommendations regarding applicant’s qualifications• Develop and maintain relations with employment agencies, universities, and other recruitment sources• Prepare and maintain company salary structure, job documentation, and job evaluation systems• Develop and conduct new employee orientations and complete salary survey questionnaires as needed• Administer and explain benefits to employees and serve as liaison between employees and insurance carriers• Recommend, develop, and schedule training and development courses, as well as operating policy and procedural improvements• Provide advice, assistance, and follow-up on company policies, procedures, and documentation – coordinate the resolution of specific policy-related and procedural issues and inquiries• Develop, maintain, and recommend Human Resource databases, computer software systems, and manual filing systems while performing specific research and investigation into operational issues as needed• Closely monitor on-the-job training for new employees, as well as employee relations to ensure safety, HR, and worker’s compensation are adhered to in accordance with company policies, procedures, and regulatory compliance standards

• Developed the corporate recruiting function by growing the talent and internal systems in order to maximize talent acquisition at all levels within the organization• Sourced, negotiated rates, and managed contracts and performance of strategically placed specialized resources for staffing, pre-employment testing, and recruitment needs best met through outside vendors• Fostered and maintained strong relations with candidates and internal Hiring Managers while coordinating with executive staff of both companies to ensure growth, talent development, and organizational agility• Strategically utilized the best practices for total life-cycle recruiting, consistently averaging a turnover rate of less than 10% even in high-volume hiring situations• Embraced social media trends to promote the company as a world-class organization at trade shows and online• Served as stand-in Human Resource Generalist for internal employees while Human Resource Director is not available, which included responsibilities such as employee relations, dispute relations, orientation training, terminations, HR programs, reviews, and payroll questions regarding internal and external employees

• Directed, guided, and drove the daily operations and team member efforts for all offices in the country in order to maximize sales, growth, and company image while training Recruiters on effective recruiting methods and administering assignments, goals, and objectives of Recruiters• Closely monitored all efforts and implemented corrective actions when necessary• Ensured budgets were developed and properly managed while achieving continuous profitable growth of the start-up company and increasing business from 400 weekly billable hours to 10,500 billable hours within a year• Designed and managed efficient policies and procedures in order to increase growth and strengthen internal structure – redesigned workflow and sales production processes in order to streamline client sales and service, as well as to improve candidate and recruitment pools and placements• Worked closely with all clients on the branch level to ensure client service factors were professionally handled• Provided Human Resource services for internal and external employees while guiding clients with the associates regarding Human Resource-related questions, issues, and investigations

• Managed client relations and branch employee support while quickly resolving operational issues and ensuring employees serviced clients efficiently and professionally, especially in the recruitment of quality associates• Provided leadership for the process of all recruitment efforts, designed new sales and recruitment strategies, and successfully grew the branches while managing client and company policy coordination and implementation• Conducted thorough training for all branch personnel regarding performance improvement• Oversaw performance appraisals, disciplinary actions, and all unemployment claims while producing consistent client growth from 100 weekly hours to a total book of business of 8,500 weekly hours• Specialized in high-volume clients and consistently grew each account by 50% or more, as well as life-cycle client service from sourcing, pricing, closing, and servicing clients• Work on tight deadlines, constantly changing client needs and creatively solving all arising and potential issues• Provided Human Resource services for internal and external employees while guiding clients with the associates regarding Human Resource-related questions, issues, and investigations• Successfully exceeded each gross margin and hours’ goal every quarter

• Provided structured leadership and direction for all operations of 2 branches consisting of 16 employees each• Promoted and provided world-class customer service by ensuring all title work was complete and transactions were flawless, as well as by delivering exceptional performance with zero title claims between 2007 and 2009• Managed and oversaw payroll services, employee reviews for hiring and firing, and public speaking engagements to educate lenders, buyers, and sellers within the title industry

• Served as a Receptionist responsible for answering multi-line telephone, managing all filing, customer service, and administrative support for Escrow Officers before being promoted to Escrow Officer responsible for managing all aspects of real estate transactions• Fostered and maintained professional relations with clients, Attorneys, Agents, lenders, and buyers• Prepared accurate and thorough closing files within strict time constraints and complex lender requirements