Danielle Humphrey

Danielle Humphrey Email and Phone Number

Broker/Realtor at Highgarden Real Estate
Danielle Humphrey's Location
Charlotte Metro, United States
Danielle Humphrey's Contact Details

Danielle Humphrey work email

Danielle Humphrey personal email

n/a

Danielle Humphrey phone numbers

About Danielle Humphrey

I often say that I did not find real estate, real estate found me. I never saw myself as a Real Estate Broker, but I love my career as a Broker and working with people to transition with the purchase/sell of their home. Or to build their financial portfolio with real estate. My first love is working with children. It was my desire growing up to have a career centered around children and I always thought that would be my career path. But along my journey, I have found myself in the technology field and I am an experienced IT Professional, with over 15 years experience in various roles, committed to providing value through customer satisfaction. I am socially perceptive with excellent interpersonal skills. I am accustomed to working in a fast paced environments and adapt well to change. I completed a retooling IT skills, scholarship program awarded through the Department of Labor, through which I will have received ITIL and Project+ certifications. But in all the positions I have held the one common denominator is that I love working with people.

Danielle Humphrey's Current Company Details

Broker/Realtor at Highgarden Real Estate
Danielle Humphrey Work Experience Details
  • Superior Service Realty, Llc
    Real Estate Broker
    Superior Service Realty, Llc Dec 2016 - Dec 2018
    Charlotte, North Carolina Area
  • Teletech
    Senior Customer Service Representative
    Teletech Nov 2011 - Apr 2015
    Remote
    Contribute to the establishment of best practices for customer support.Handle escalated and unresolved calls from tier 1 representatives.Respond to all inquiries both internal and external, and deliver appropriate information or refer to appropriate function or people and ensure appropriate actions taken.Supervise and coach the activities of customer service representatives.Confer with customers by telephone to provide information about products or services, enter orders, cancel accounts, or obtain details of complaints.Provide technical assistance to customers answering computer software or hardware questions and resolving via telephone or electronically.Assisted customers with password resets, security, billing, and filing or amending tax returns
  • 21St Cclc Bold Teens
    Tutor
    21St Cclc Bold Teens Sep 2013 - Jan 2015
    Charlotte, North Carolina Area
    Assist students with subject content, study strategies and techniques according to individual strengths and interests.Instruct students individually and in groups, using various teaching methods such as discussions, and demonstrations.Plan and facilitate supplemental learning activities Encourage and motivate students by through the creation of an enriching, fun, and safe learning environment
  • Spirit Of Liberty Deliverance Church
    Technology Consultant
    Spirit Of Liberty Deliverance Church Jun 2014 - Aug 2014
    Charlotte, North Carolina Area
    Assist in computer and other technology needs. Facilitate the implementation of improvements to IT system.Manage new installations of software and hardware.Plan, lead, organize and implement program activities for large and small group program activities appropriate to the ability level of different age groups.Serve as a role model to children by demonstrating high standards of personal conduct.
  • Charlotte-Mecklenburg Schools
    Tutor
    Charlotte-Mecklenburg Schools Apr 2014 - May 2014
    Charlotte, North Carolina Area
    Plan and facilitate learning activitiesEncourage and motivate students Provide feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students.Teach students study skills, note-taking skills, and test-taking strategies.Review class material with students by discussing text, working solutions to problems, or reviewing worksheets or other assignments.
  • Pricewaterhousecoopers
    Project Team Specialist
    Pricewaterhousecoopers Oct 2006 - Aug 2011
    Charlotte, North Carolina Area
    Assist in maintaining maximum performance and profitability of engagements.Investigate and resolve deviations in scheduling system and maintain tactical deployment. Prepare historical realization analysis, monthly forecast report, weekly billings & collections reports.Review delinquent time sheets, monitor WBS codes and verify billing, review internal cost/expense detail for compliance and verify charges. Gather and analyze statistics (e.g. projected hours, variance to budget, scheduling gaps, work load balance issues, overtime, etc.). Prepare presentations / financial statements and edit documents for conformity and accuracy.Records management. Provide after-hours desktop support.Develop and conduct staff training. Coordinate, facilitate and support fund raising projects and team meetings and activities.
  • Serco
    Analyst Iii
    Serco Nov 1999 - Nov 2002
    Mechanicsburg Pa
    Provide administrative support to VP and DGM. Provide meeting facilitation, plan and organize meetings (on and off site), travel arrangements.Perform data collection and analysis and database creation.Develop PowerPoint presentations.Record and distribute meeting minutes.Perform survey analysis.Planning and development of handbooks, manuals and multimedia projects.
  • Mele Associates
    Computer Support Analyst
    Mele Associates Nov 1997 - Nov 1999
    Mechanicsburg Pa
    Oversee the daily performance of computer systems.Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems. Answer user inquiries regarding computer software or hardware operation to resolve problems.Observe system functioning to verify correct operations and detect errorsTest, maintain, and monitor computer programs and systems, including coordinating the installation Develop, document and revise system design procedures, test procedures, and quality standards. Review and analyze reports and performance indicators to locate problems, and correct errors.Handle service requests and communicate information with users.Gather availability figures based on incident data.
  • Johnson Controls
    Network System Administrator
    Johnson Controls Nov 1991 - Nov 1997
    Camp Hill Pa
    Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.Install, configure, and support local area network (Novell 4.0) and administer network security measures. Perform data backups and disaster recovery operations.Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.Provide administrative support to Branch Manager and Engineers including accounts payable, certified payroll, and badge encoding, Negotiate and maintain electronic communication service level agreements, travel arrangements, and event planning.

Danielle Humphrey Skills

Leadership Microsoft Office Microsoft Excel Microsoft Word Project Management Project+ Itil Customer Service Microsoft Project Management Sales Team Building Negotiation Social Media Strategic Planning Powerpoint Budgets Training Time Management Team Leadership Research Communication Active Learning Multi Task And Handle High Volume Workloads Creative Solutions Social Skills Teamwork Easily Adaptable Financial Reporting Customer Satisfaction Access Financial Analysis Customer Experience Coaching Data Entry Fundraising Analysis Typing Editing Outlook Vmware Windows Adobe Acrobat Data Analysis Training And Development Desktop Support Management Report Preparation Database Design Interpersonal Skills Positive Attitude

Danielle Humphrey Education Details

Frequently Asked Questions about Danielle Humphrey

What is Danielle Humphrey's role at the current company?

Danielle Humphrey's current role is Broker/Realtor at Highgarden Real Estate.

What is Danielle Humphrey's email address?

Danielle Humphrey's email address is dn****@****ash.org

What is Danielle Humphrey's direct phone number?

Danielle Humphrey's direct phone number is +171787*****

What schools did Danielle Humphrey attend?

Danielle Humphrey attended Penn State University, Hacc, Central Pennsylvania's Community College, Central Piedmont Community College.

What skills is Danielle Humphrey known for?

Danielle Humphrey has skills like Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Project Management, Project+, Itil, Customer Service, Microsoft Project, Management, Sales, Team Building.

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