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Hung Leong Li is listed as Technical Support Representative - Moneris at Moneris, a with 1593 employees, based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Hung Leong Li.
Hung Leong Li previously worked as Technical Support Representative at Moneris and Programmer at China Citic Bank International Limited. Hung Leong Li holds Bachelor Of Business Administration - Bba, Finance, Cgpa:3.32 from City University Of Hong Kong.
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Hung Leong Li is a Technical Support Representative - Moneris at Moneris.
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Calgary, Alberta, Canada
• Resolved 20+ daily technical issues for payment terminal and Moneris online portal, maintaining 95% first-call resolution rate• Diagnosed and troubleshot payment issues for e-commerce merchants using proprietary diagnostic tools• Gathered confidential data and prevented 20+ potential fraud cases through systematic transaction pattern analysis
• Created comprehensive technical documentation for Murex system upgrade project and set up the new Linux servers needed with IT infrastructure team• Developed 50+ stored procedures and SQL scripts in Oracle SQL Developer and Microsoft SQL Server databases to automate daily trade reconciliation processes, reducing processing time from 4 hours to 30 minutes• Implemented automated monitoring scripts on Linux servers detecting system anomalies, reducing incident response time from 30 to 5 minutes
• Led requirements gathering and system design for trade finance system upgrade, collaborating with 3 vendor teams and 5 business units• Maintained Windows Server infrastructure supporting trade finance operations, achieving 99.99% uptime across 5 environments (DEV, SIT, UAT, PROD & DR)• Managed end-to-end testing of 3 major releases, achieving zero critical post-deployment issues through comprehensive test coverage
• Managed $2M system upgrade project using Agile methodology, coordinating 5 cross-functional teams and delivering all milestones on schedule within 12-month timeline• Coordinated with 5 departments to implement data validation rules and reporting templates, ensuring timely submission of GDR regulatory reports to HKMA within prescribed deadlines• Developed comprehensive test strategy in HP Quality Center, creating 200+ test cases and reducing post-deployment issues by 75%
Three Garden Road - Icbc Tower
• Created and managed 10+ social media campaigns across WeChat and Facebook, increasing follower engagement by 35% and generating 1,000+ customer leads• Developed compliance checklist and review workflow for marketing materials, reducing compliance review cycle while maintaining 100% regulatory adherence
• Developed Python script to automate client information validation, reducing verification time by 75% and identifying 15+ data discrepancies across 200+ client records• Analyzed credit data for 50+ leasing projects worth ¥1M+, using scripts to identify risk patterns and prepare risk assessment reports• Created Excel-based asset monitoring dashboard tracking 300+ leased assets worth more than ¥50M, enabling real-time risk assessment and reducing reporting time by 40%
Other employees you can reach at moneris.com. View company contacts for 1593 employees →
Rozanne Markopoulos
Colleague at MonerisSchaumburg, Illinois, United States
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LR
Liza Romero
Colleague at MonerisToronto, Ontario, Canada
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LN
Lina Nugent
Colleague at MonerisMississauga, Ontario, Canada
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MJ
Marie Josée Danbrook
Colleague at MonerisGreater Toronto Area, Canada
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GP
Georgi Peev
Colleague at MonerisMontreal, Quebec, Canada
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LK
Lavaniyah Kanthavanam
Colleague at MonerisGreater Toronto Area, Canada
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SL
Sabrina Larbaoui
Colleague at MonerisMontreal, Quebec, Canada
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RK
Rahul K
Colleague at MonerisVancouver, British Columbia, Canada
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QT
Quang To
Colleague at MonerisGreater Toronto Area, Canada
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BW
Brooklyn Wagner
Colleague at MonerisToronto, Ontario, Canada
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Minor in Computer Science
Quick answers generated from the profile data available on this page.
Hung Leong Li works for Moneris.
Hung Leong Li is listed as Technical Support Representative - Moneris at Moneris.
Hung Leong Li is based in Calgary, Alberta, Canada while working with Moneris.
Hung Leong Li has worked for Moneris, China Citic Bank International Limited, 中信銀行(國際), The Bank Of East Asia, Limited (Bea), and Icbc (Asia).
Hung Leong Li's colleagues at Moneris include Rozanne Markopoulos, Liza Romero, Lina Nugent, Marie Josée Danbrook, and Georgi Peev.
You can use AeroLeads to view verified contact signals for Hung Leong Li at Moneris, including work email, phone, and LinkedIn data when available.
Hung Leong Li holds Bachelor Of Business Administration - Bba, Finance, Cgpa:3.32 from City University Of Hong Kong.
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