Hunter Fields Email & Phone Number

United States

• Configured and maintain active Video Management Software spanning multiple networks.• Responsible for any repair, configuration and install of all City cameras.• Collaborate with North Little Rock Police Department's Real Time Crime Center for camera locations and setup within Fusus application.• Integrated VMS system with Active Directory allowing users to be managed by AD groups.• Managed a comprehensive inventory of all cameras and related equipment, ensuring accurate and up-to-date records are maintained.

• Configured and installed HPE switches and servers.• Deployed and managed city wide Wi-Fi using Ubiquiti Wireless Access Points.• Managed users and groups through Active Directory.• Created and managed user mailboxes through Microsoft Exchange.• Managed user access control through DNA Fusion.• Deployed and managed users Ring Central phones.• Performed monthly updates on servers through Microsoft WSUS.

United States

• Completed assigned tickets from Service Desk ticketing system.• Troubleshot all tier 1 desktop, printer and phone issues.• Managed the deployed Cradle Points in all City Police vehicles.• Provided after hours support to clients while on a on-call schedule.

Conway, Arkansas, United States

• Worked with client to determine which equipment best suits their network needs. Configured and installed equipment afterwards.• Deployed and managed Webroot Antivirus on all client machines.• Deployed Storage Craft and Veaam back ups for clients and performed recovery when required.• Managed Active Directory users and groups and Exchange mailboxes.• Worked closely with vendors to keep medical clients in HIPPA compliance.

Conway, Arkansas, United States

• Managed clients computers and network remotely through Continuum agents.• Took client calls from the Help Desk number.• Met with potential clients and performed a site survey. Taking inventory of all computers, printers and networking equipment.• Kept up with client inventory and replaced equipment on a yearly schedule.

Mountain Home, Arkansas, United States

• Troubleshot all kinds of computer issues that users brought to the Tech Desk.• Spoke with customers to recommend computers based on their specific needs.• Managed inventory of all computers, laptops and printer ink and toner.