Hunter Paul Email & Phone Number

Appleton, WI, US

Oshkosh, Wisconsin, United States

• Manage network of 100+ global service providers
• Execute selection, onboarding, training, evaluation, and sustainment processes
• Perform sustainment audits to ensure service providers are following network guidelines
• Collect quarterly metrics via Power BI to grade facilities based on performance, quality, training, and communication
• Make renewal/termination decisions determined by service provider performance
• Negotiate service rates upon service agreement renewals

Oshkosh, Wisconsin, United States

• Create, maintain, and track master schedule for 160 vehicles
• Coordinate vehicle movement through workstations
• Collaborate with project managers on adjoining projects in order to ensure all deadlines are met
• Oversee vehicle movement tracking and use data to direct drivers regarding vehicle pick up
• Assist in parts order management with focus on expediting vital components
• Provide project updates to leadership and key stakeholders

Oshkosh, Wisconsin, United States

• Create, maintain, and track warranty claims through One Warranty database and standardized tracker
• Manage and plan daily warranty activities for 3 Field Service Representatives and 10 service providers
• Order, monitor status, and coordinate over 1,000 parts through Oracle parts software to complete warranty repairs
• Regularly exceeded contractual KPI of 85% of claims meeting Cycle Time standard of 14 days
• Identify reoccurring deficiencies in effort to continuously improve quality of production
• Process departmental purchase order requests

Neenah

• Work hand-in-hand with sales team and account managers to generate cross-divisional master schedules
• Perform job costing to determine profit margin and aid in project billing
• Assist with management of employees, including work assignments, equipment needs, security credentials, PTO, etc.
• Generate “work tickets” through WinTeam computer software
• Coordinate equipment rentals, employee accommodations, and other necessary tasks required to perform project
• Collect data to assist in formulation of new quotes

Neenah, Wisconsin

My internship with Jacks Maintenance had me performing tasks such as scheduling, clerical work, constructing business proposals, and employee route mapping.

Neenah, Wisconsin

Education record

Education record