PROFESSIONAL SUMMARYUS Marine Veteran of 4 years who worked as a Combined Anti- Armor Platoon Section leader and the Battalion Facilities Chief while serving in the military. Presently hold an Active Secret Clearance. Spent the last 2 years doing a couple of different things, such as private contracting, marketing, and especially customer service but always held a passion for the Information Technology industry. Obtained a Bachelor in Sociology before the Marine Corps. Upon completion, I realized the value of also obtaining IT-focused certifications. Recently attended ACI Learning for Information Technology and Cyber Security courses through the Computer User Support Specialist (CUSS) program. Obtained an ITIL certification and plan to secure A+, Network+, and Security+ certifications. Seeking entry-level opportunities within civilian, private, or government sectors in areas including IT Specialist, Help Desk Technician, Desktop Support Specialist, Service Desk, IT Support or Technical Support roles.SKILLSITIL 4 Foundations🗶 IT Infrastructure Library, Computer Literacy, PC Operating Systems Navigation, Internet Usage, IP AddressingCompTIA A+🗶 Components of Desktop PC’s, Installations & Configuration of Operating Systems, Maintain & Troubleshoot Installations of Microsoft Windows & Windows Operating Systems, Network Connections, Network Technologies, Support Laptops, Portable Computing Devices, Printers & Scanners, Support PC Security, Replace Computer Hardware, Systems ComponentsCompTIA Network+🗶 TCP/IP, LAN, WAN, VLAN, Wi-Fi, VPN, VOIP, Install, Operate, Manage, Support & Troubleshoot Corporate NetworkCompTIA Security+🗶 Identify Security Threats, Harden Internal Systems & Services, Secure Network Communications, Manage PKI’s, Enforce Organizational Security Policies & Monitor Security InfrastructureInterpersonal🗶 Communication, Customer Service, Emotional Intelligence, Positive Attitude, Conflict Management, Teamwork, Time Management, Problem Solving, Active Listening