Patrick Hunter Email & Phone Number

Gaithersburg, Md

● Served as project lead for $2 million in computer equipment for redeployment over the course of nearly a year, with project completed on time, under budget and exceeding expectations. ● Analyze surplus technical equipment received from various National Institute of Health (NIH) facilities to ensure equipment is processed efficiently, securely, and in accordance with company policies. ● Recommend, as part of a team, technical equipment for NIH employees and donation program participants based on their required functions to exceed technical expectations. ● Restore computer electronics that can be reused for future redeployment or ensure scrap items no longer hold sensitive data before it is sent to recycling to maintain system security. ● Provide exceptional customer service while interacting daily with government personnel and donation program members answering technical questions and locating inventory items. ● Meticulously maintained production and deviation reports for monthly tracking with strict attention to detail.● Monitor and drive accountability for IT projects and services including delivery, performance and functionality.● Collaborate with management team to identify strategic IT initiatives and facilitate the adoption of technology-based solutions.● Align with business teams to understand and translate business requirements to functional requirements.● Streamline the requirements gathering processes to support the development of newly enhanced features and functions.● Implement, monitor and enforce IT-related procedures, processes and practices.● Lead the efforts to define, analyze and implement technical and functional improvements.

Washington, D.C.

● Effectively worked in a controlled access facility as part of a multi-functional mail screening team. ● Donned level C personal protective equipment and received, x-rayed and sorted mail/packages in a timely manner. ● Screened mail for potential contaminants while strictly following established guidelines, directives and protocols. ● Efficiently performed swipe sampling and general decontamination procedures per standard operating procedures. ● Skillfully performed general logistic duties including paperwork, laundry, warehousing, cleaning and upkeep to ensure departmental efficiency and productivity.

Laurel, Md

● Provided exceptional customer service while delivering technical support for office computers including upgrading and installing hardware, setting up workstations, adding devices to the network, and cleaning malware and viruses from infected machines. ● Hired to train and become certified in data extracting and home loan indexing to increase corporate productivity. ● Compiled and wrote a companywide training manual for current and future staff to increase effective skill levels. ● Provided skill assessment, interview, hiring and placement services for temporary employees to ensure all staffing needs were exceeded. ● Conducted new hire orientations and answered questions from clients and employees in person and over the phone in a professional and courteous manner. ● Meticulously performed data entry, including employment applications, orders for employees, staff time sheets and payroll adjustments with strict attention to detail and ensuring all deadlines were met. ● Placed recruiting ads and screened resumes to ensure qualified candidates for staffing positions. ● Expertly compiled and reviewed complex Excel sheets for data regarding gross profit projections and audits.● Developed technical solutions by assembling staff, vendor and service resources to evaluate, design, test, install and maintain hardware, applications and software.● Communicated the status of key activities, risks and issues to IT teams and project stakeholders.

Deerfield Beach, Fl

● Provided exceptional customer service while maintaining and repairing computer and telephone network, and keeping employee account security levels and data usages up to date.● Provided email, phone and storage server maintenance and upgrades as well as VPN access to ensure system reliability and stability.● Added and removed computers and peripherals to and from the domain, and maintained and updated the Avaya IP Phone system to increase end-user productivity. ● Meticulously provided data takeoffs from contract documents and correspondence to provide accurate contract quantities and project progression times. ● Provided day-to-day oversight of IT infrastructure, VOIP phone system, network security and outsourced vendor relationships.● Delivered server and application-related helpdesk support and training to internal and external clients.● Guided clients and users on tough technical problems, demonstrating service scalability, application enhanced performance, 24x7 availability and exceptional support. ● Responsible for hands-on server administration, hardware acquisition, installation, capacity planning and troubleshooting network related issues in a 24x7 support environment.

Deerfield Beach, Fl

● Provided data takeoffs, contract and data management to play a key role in the contract bidding process. ● Meticulously entered bid quantities into estimation software to ensure accurate estimates.● Communicated with contractors and engineers to clarify or request information in a professional manner. ● Diligently entered and updated bid quantities in the Hard Dollar estimation software with strict attention to detail. ● Created and maintained Microsoft Project timelines for project bidding and tracking throughout the life of the project to ensure projects were completed on time, under budget and exceeded expectations.● Maintained an inventory of the company’s survey assets locations and conditions as they were used on site internationally to increase corporate efficiency.