• Improved inventory accuracy rate to 99.2% by directly managing over 25 million dollars worth of inventory• Consolidated inventory from 3 deep to 5 deep; programmed the location within the system, translating to a 15% increase in workflow• Aided Westrock to receive a fair market price through an upgraded inventory assessment; remodeled before merging with Smurfit Kappa• Designed and presented a new model for electronic inventory storage, expanding projected longevity by 5 years

• Analyzed and mediated clients' policy concerns, leading to a 95% customer satisfaction rate• Educated current clients on new software, resulting in 15% savings on their current auto insurance• Consulted with potential clients on insurance inquiries; outlined their forecasted rates, generating 10% of sales• Introduced the option of bundling home and auto insurance, saving clients up to 25%, contributing to the retention of clients in lieu of current inflation

• Collaborated with CEO and introduced a transition to the production of COVID-19 masks, resulting in the company staying open during shutdowns• Marketed and promoted new products available to potential customers, increasing orders and website traffic by 30%• Diagnosed a shift in the target market and researched entry opportunities, leading to a 10% increase in sales