Natalie Hurd Email & Phone Number

Cambridge, MA, US

Boston, Massachusetts, United States

Greater Boston Area

VMware acquired Carbon Black in October of 2019, thus creating the Security Business Unit within VMware.Educated prospects and customers about the Carbon Black portfolio of security solutions, through technical demonstrations and evaluations. Collaborated with many cross-functional teams inside Carbon Black such as Marketing, Sales, Support, Professional.

Greater Boston Area

Educated prospects and customers about the Carbon Black portfolio of security solutions, through technical demonstrations and evaluations. Collaborated with many cross-functional teams inside Carbon Black such as Marketing, Sales, Support, Professional Services, and more, with the goal of solving prospects' security and IT challenges.

Greater Boston Area

Worked with local sales engineers, inside sales support, and management to support quoting for opportunities up to $100k. Integrated two similar CRM reporting processes into one, improving the efficiency of opportunity tracking. Performed data analysis and created a living report for management to track distributor order volume by location and date.

Raleigh-Durham, North Carolina Area

Worked with several customer support functions, including Order Management and Customer Service, to simplify and standardize existing processes. Projects included formalizing the onboarding process for the OM team, and improving the return management authorization (RMA) process for the CS team in terms of customer effort and speed of completion. Worked.

Rochester, NY

Created and updated 112 standard work documents throughout a 5-department facility that improved process flow and reduced process variation. Generated about $68,000 of annual cost savings due to standard work implementation and labor optimization. Designed several tables, work stations, and various part presentations to support manufacturing. Participated.

Corning, NY

Completed a large Excel data analysis project and internal network document uploads and edits. Successfully organized and led an employee competency testing program with comprehensive results calculated in Excel. Also completed green belt Six Sigma training.

Bachelor'S Degree, Industrial Engineering, 4Th Year

Activities and Societies: RIT Women's Soccer (team member), Student Athlete Advisory Committee (President), National Society of Leadership.

Masters Of Engineering, Engineering Management

High School Diploma

Activities and Societies: National Honors Society, National Art Honors Society, DECA, Girl's Soccer, Link Crew