Conor Hurley Email & Phone Number

Mclean, Va

Functional Business AnalystGathered business requirements from a series of Joint Application Design (JAD) sessions to redesign EPIC’s web Information System.Communicated requirements with client, stakeholders, and users of the systemCorrelated information from JAD sessions to prioritize requirements and scope for current and future workDesigned user interface mockups that provided a modern and user friendly interface to the information system using the program AxureDeveloped a data mapping model to display how data in the database will get transformed to a new schema while maintaining quality of service and data integritySystem AnalystMain task consisted of re-engineering a Network Operations Center and Security Operations Center (NOC/SOC) to improve efficiency and reduce overall cost of the systemAnalyzed software deployed throughout the infrastructure and determined options for eliminating or replacing software to reduce costs while maintaining the same features and functionalityOutcome of the analysis was a cost reduction of 44% over 10 years.Assisted in the analysis and creation of a phased approach of four work streams to update all End-of-Life (EOL) software throughout the infrastructure in tandem

Effectively managed Information Technology Department yearly budget, network, infrastructure, applications and helpdeskDeveloped a rebate application that helped decrease the time to complete a customer’s rebate submission by 50%. The application was coded in Visual Basic with a SQL Server databaseCommunicated website requirements, errors and bugs to the developer, as well as the Marketing Manager through system testingWorked in cross department teams to discover new features to implement into the website to create a more user friendly and modern experienceActed as project manager for implementations of a new automated phone system and network expansion to an adjacent building

Designed and developed a master product database using Microsoft Access, for keeping track of prices and forming product lists.Developed communication skills to communicate to customers and management. Demonstrated patience to overcome problems when they occurred. Implemented and maintained the accounting software QuickBooks. Created Microsoft Excel spreadsheets to organize data and improve processes. Learned self-starter skills to complete new tasks that were encountered.