Casino Management System replacement management, overseeing review of potential CMSs for Portugal Market, review of system capabilities versus requirements, organizing demonstrations, leading local team through reviews, site visits for hands-on reviews, implementation planning and high level reporting to senior executive team.Electronic Gaming Machine procurement for Portugal Market.

• Pre-opening planning and development of casino operations and marketing for an integrated resort of 1,000 hotel rooms, 25 F&B outlets, a casino of 500 table games and 3,000 slots, nightclub, beach club, spa and retail offering for Tiger Resorts, subsidiary of Universal Entertainment, a Japanese casino and integrated resort development company.• Oversee strategic plan for casino and marketing divisions for entry into Manila marketplace• Facilitate the development of casino floor, covering product selection, positioning, systems, technology, pricing, placement, processes and customer service • Coordination of casino marketing encompassing marketing strategy, international marketing, loyalty, CRM, players club, card tiering and benefits, services, sales, busing, business development, strategic marketing, revenue enhancement and all initial property advertising, branding and communications development

• Initial pre-opening planning and development of slot operations, including floor layouts, power and data networks, system assessment and selection, progressive selection and configurations, media content, cabinetry, seating, signage, staffing, and product mix of floor of 1,362 machines at opening.• Designed and developed Macau’s first dedicated VIP members only gaming machines area, complete with gaming machine ‘salons’, a first for the industry in Macau• Development and implementation of Dragon’s Treasure Floorwide Jackpot, including marketing, signage, media and system integration• First in Macau to develop and implement customized IGT Bonusing Delivery Games for prize awards of car jackpot, VIP room jackpot, and Floorwide Jackpot• Introduction in Macau of the BonusBox prize display device• Management of Gaming Technical Services, overseeing technical operations for bothtable games and gaming machines

• Pre-opening set up of complete slot floor, networking, systems, signage, product and positioning, media and staffing • Managed several phases of expansion from opening count of 384 machines, later expanding to over 1,200 units • Introduced VIP Slot concept to Macau with first premium dedicated slot VIP Room• Lead Casino Technicians team, covering both table games and gaming machines

• Responsible for interviewing and hiring of management and front line employees, assisting with installation, and pre & post opening operations • Development and instruction of training material and curriculum, departmental policies and procedures, and review and compliance of Internal Controls • Management of Shift Managers, 8 Supervisors, and 60 Slot Attendants, on gaming floor of 900 machines