Hussein Farag Email & Phone Number

Egypt

Cai

Lead strategic pricing initiatives, including markup and service fee strategies, across various airlines and markets to maximize revenue and profitability.Manage relationships with airline partners, negotiating exclusive private fares and incentive agreements to drive sales growth.Conduct detailed market analysis and competitive pricing studies to ensure.

Cairo, Egypt

Cairo Governorate, Egypt

- Manage a team of 16 employees from TLs and agents- Reporting to the company MD in Egypt and to the Head of Operation in KSA- Support departments for after Sales services (Refund, Re-issue, Revalidation )- Contact with the Airlines and handle any pending issue - Handle schedule change and get necessary approvals from airlines to fully refund the tickets.

Cairo Governorate, Egypt

- Provide technical support to the Amadeus system for call central staff on re-issue & refund.- Provide technical support to the Amadeus system for franchise.- A follow-up booking made on our site (www.Flyin.com) to avoid any technical error happens to customers. - Cancel all bookings that cause ADM from airlines like ( HX,UN,NO )- Prepare detailed.

Cairo Governorate, Egypt

- Provide travel Consultancy by book all airline ticket on Amadeus system- Handling airline customization.- Provide the highest level of customer care at all times.- Handle all group request for umrah and Hajj get best date and time and add names, issue tickets, and refund or re-issue if needed.

Cairo Governorate, Egypt

-Make professional, accurate, cost effective travel arrangements for clients while providing excellent customer serviceIn omrah &hajj.- Handle any request through phone.- Proactively market, sell and consult with clients in regards to tour, cruise, air, car and hotel products and all other related services.- Keep up to date with knowledge of vacation.