Huy Ly Email & Phone Number

Greater Boston Area

In this role, I will be the face of SolarCity driving the clean energy movement. I'm the first person the customers meet along their journey of purchasing a SolarCity clean energy solution. My work will reduce carbon emissions and greenhouse gases, taking the equivalent of millions of car miles off the road each year.

• Administrative – Filled and processed customer orders, faxed, managed team projects such as website and photos. Assisted managers and other representatives with travel plans, and trained new representatives• Customer Service – Assisted customers and helped develop workout/nutrition regimens, answered any technical or health related questions, educated customers on new product promotions and customizing their orders.• Event Planning & AV Coordination – Organized weekly events for 50-100 attendees and regional events of up to 400 attendees. Responsible for organizing local social events.• Audio/Visual Technician – Organized and prepared banquet rooms for company special programs weekly.

• Responsible for generating personal leads through a variety of channels including: mailers, referrals, community outreach and events. Conducted daily call drives to set appointments with contacts. Conducted scheduled & non-scheduled tours & price presentation. • Handled sales and membership related paperwork as well as providing support • Assisted members with customer service related issues in person, by phone, and email inquiries. Trained new staff on the policies and procedures of the company.

• Monitored, maintained, and troubleshoot over 600 computers as well as printers

A one year intensive training program that provides six months of technical and professional skills training and a six month paid corporate internship

• Teach and provided support to sophomore and junior high school students relating to maintaining and troubleshooting computers in school.• Monitored and troubleshooting over 300 personal computers