• Building world-class learning experiences for international clients based on active, experiential, situated, user-centred, universal, and adult learning design principles. Clients industries include technology, engineering, health care, social media, career management, edtech, and higher education• Consulting clients on end-to-end learning pipeline development, including human capital strategy, management of change, gap analysis, learner persona development, learning design, learning deployment, operations, assessment, and data management

• Built a brand new, world-class executive (C-Suite, VP) and senior manager (Director) onboarding program minimizing new hire time to impact (3 months down to 2 weeks) and maximizing context by redesigning learning tools and consolidating communications across 11 functional teams• Set direction and standards of excellence as a cross-functional Product Manager/Lead for learning products related to senior leader onboarding with critical acclaim from senior business leaders and all stakeholders• Managed a team of 8 global learning designers towards 10x productivity improvements through organizational restructuring and vision realignment in the areas of learning design, media production, and learning outreach and engagement• Increased impact of learning design team service offering by 6x by harmonizing operations between central and distributed learning teams globally across Shopify through expansion of a consulting studio model

• Teaching Award earned for facilitating practical presentation and oral communication skills undergraduates and graduates across three courses (CHE298, CHE299, APS1027/TEP1027)• Implemented experiential learning techniques and direct intervention of oral feedback for student self-awareness and improvement• Enhanced techniques relating to volume, pitch, body language, pacing, and content in the context of formal technical and non-technical speeches• Innovated micro-teaching techniques through implementation of student video recordings and personalized feedback • Connected material with industry skills through new framing of activities in a professional development lens • Confronted issues of personal failure, fear, and visioning for personal growth through incorporation into micro-speech activities

• Designed course from the ground-up: including learning outcomes, activities, industry tours, content organization, and assessment for maximization of retention and exposure across diverse learning styles• Drove learning for 63 students from 8 different countries through scaffolding of systems thinking concepts onto a course-long entrepreneurship project pitched to working entrepreneurs• Trained and supported 5 teaching assistants to facilitate and independently deliver course material• Integrated business building/model principles with engineering design and analysis techniques to showcase the ability for diverse fields to be leveraged in complex problems• Developed online newsletter for extended enrichment pulling in ~50% weekly post-course engagement • Run through the Da Vinci Engineering Enrichment Program (DEEP)

• Combined use of online videos, chalk-and-talk, and physical group challenges to expand relevance of course material to student experience resulting in the tutorial section achieving the #1 midterm average across the course • Guided 12 groups totaling 67 students through the fundamentals of the engineering design process in Engineering Strategies and Practice I & II receiving the highest evaluations amongst all 30 tutorial sections• Introduced use of team games, focused assignment debriefs, and structured guidance for team dynamic success • Inspired innovation through focus of course applications in creative problem solving and real-world inventions

• Designed and facilitated labs, tutorials, and assignments for static mechanics (APS198) and process dynamics/control courses (CHE322) for first- and third- year engineering students• Expanded student learning using peer-to-peer facilitation, multi-course concept bridging, and emphasis on practical understanding• Created reuseable learning objects (RLO's) in the form of online videos for challenging course concepts• Identified a 72% core operational energy discrepancy in lab apparatus (against theoretical performance) by analyzing and troubleshooting heat exchanger equipment data

• Developed and delivered creative learning experiences for professional skills workshops/talks on personal values, conflict, feedback, systems thinking, public speaking, project management, team formation/alignment, goal setting, meaningful networking, and facilitation for professional and student audiences ranging in size from 5-450• Crafted and facilitated leadership, societal awareness, public speaking, and team learning modules into core technical university engineering courses including Human Centred Design, Environmental Chemistry, Heat and Mass Transfer, Applied Differential Equations, Biomedical Engineering Design, Human Factors Engineering, Design and Analysis of Systems, Multidisciplinary Engineering Capstone, Engineering and Society, and Communications• Managed, developed content, facilitated workshops, and mentored participants of "The Game", a 6-month experiential social innovation learning program for cohorts of 45 students focused on developing societal leadership capacity, systems thinking, design thinking, and team effectiveness; delivered with partners from organizations including MaRS, Centre for Social Innovation, and Engineers Without Borders from 2014-2018• Evaluated program performance through the creation and analysis of logic models, user feedback, and data collection systems

• Expanded leadership training modules and workshops to 6 times original size over a 2-year span• Created curricula maps, trained workshop moderators, and established alumni contacts to increase scope and relevance of training• Directed multimedia campaign (F!rosh Week Stories) endorsed by the Engineering Alumni Association/Engineering Alumni Network for promotion to incoming students and education of student volunteers

• Managed portfolio of 3 student committees dealing with discrimination, inclusivity, student engagement, and clubs funding• Provided promotional, financial, and advocacy resources to over 80 engineering student clubs• Liaised with Faculty on topics of student leadership and development • Worked with Faculty to manage student storage, student, and design spaces• Raised awareness for extracurricular and co-curricular opportunities within the engineering student community

• Led a 6-person cross-departmental team to reduce one of the top three facility-related North American consumer complaints by 50% through use of Total Productive Maintenance (TPM) methodologies• Increased QA, SHE, and maintenance operational efficiency and data accuracy, processing, and analysis time by 30% through creation of 10 data systems, implementation of macros, process improvements, and interdepartmental communication initiatives• Identified need for and created basis for training program for new hires in collaboration with Human Resources• Performed product validation by running process capability, salt, water activity, and organoleptic analyses

• Analyzed and resolved over 1500 secondary electrical service errors within the graphical GIS system Geo-Electric mApping Records (GEAR)• Ran comparisons between in-field records, "As-Built" drawings, and the GEAR system• Updated and indexed company design database using Bentley ProjectWise document management system with over 400 records• Organized incoming projects using the Work Tracking Application (WTA)• Maintained records of proposed and "As-Constructed" civil and electrical designs• Identified, verified, and executed electical and civil record corrections to the GEAR system