Albert Huynh Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Building world-class learning experiences for international clients based on active, experiential, situated, user-centred, universal, and adult learning design principles. Clients industries include technology.
• Consulting clients on end-to-end learning pipeline development, including human capital strategy, management of change, gap analysis, learner persona development, learning design, learning deployment, operations.

Toronto, Ontario, Canada

• Built a brand new, world-class executive (C-Suite, VP) and senior manager (Director) onboarding program minimizing new hire time to impact (3 months down to 2 weeks) and maximizing context by redesigning learning tools.
• Set direction and standards of excellence as a cross-functional Product Manager/Lead for learning products related to senior leader onboarding with critical acclaim from senior business leaders and all stakeholders
• Managed a team of 8 global learning designers towards 10x productivity improvements through organizational restructuring and vision realignment in the areas of learning design, media production, and learning outreach.
• Increased impact of learning design team service offering by 6x by harmonizing operations between central and distributed learning teams globally across Shopify through expansion of a consulting studio model

Toronto, Canada

• Teaching Award earned for facilitating practical presentation and oral communication skills undergraduates and graduates across three courses (CHE298, CHE299, APS1027/TEP1027)
• Implemented experiential learning techniques and direct intervention of oral feedback for student self-awareness and improvement
• Enhanced techniques relating to volume, pitch, body language, pacing, and content in the context of formal technical and non-technical speeches
• Innovated micro-teaching techniques through implementation of student video recordings and personalized feedback
• Connected material with industry skills through new framing of activities in a professional development lens
• Confronted issues of personal failure, fear, and visioning for personal growth through incorporation into micro-speech activities

• Designed course from the ground-up: including learning outcomes, activities, industry tours, content organization, and assessment for maximization of retention and exposure across diverse learning styles
• Drove learning for 63 students from 8 different countries through scaffolding of systems thinking concepts onto a course-long entrepreneurship project pitched to working entrepreneurs
• Trained and supported 5 teaching assistants to facilitate and independently deliver course material
• Integrated business building/model principles with engineering design and analysis techniques to showcase the ability for diverse fields to be leveraged in complex problems
• Developed online newsletter for extended enrichment pulling in ~50% weekly post-course engagement
• Run through the Da Vinci Engineering Enrichment Program (DEEP)

Toronto, Canada

• Combined use of online videos, chalk-and-talk, and physical group challenges to expand relevance of course material to student experience resulting in the tutorial section achieving the #1 midterm average across the.
• Guided 12 groups totaling 67 students through the fundamentals of the engineering design process in Engineering Strategies and Practice I & II receiving the highest evaluations amongst all 30 tutorial sections
• Introduced use of team games, focused assignment debriefs, and structured guidance for team dynamic success
• Inspired innovation through focus of course applications in creative problem solving and real-world inventions

Toronto, Canada

• Designed and facilitated labs, tutorials, and assignments for static mechanics (APS198) and process dynamics/control courses (CHE322) for first- and third- year engineering students
• Expanded student learning using peer-to-peer facilitation, multi-course concept bridging, and emphasis on practical understanding
• Created reuseable learning objects (RLO's) in the form of online videos for challenging course concepts
• Identified a 72% core operational energy discrepancy in lab apparatus (against theoretical performance) by analyzing and troubleshooting heat exchanger equipment data

Toronto, Ontario, Canada

Toronto, Canada Area

• Developed and delivered creative learning experiences for professional skills workshops/talks on personal values, conflict, feedback, systems thinking, public speaking, project management, team formation/alignment.
• Crafted and facilitated leadership, societal awareness, public speaking, and team learning modules into core technical university engineering courses including Human Centred Design, Environmental Chemistry, Heat and.
• Managed, developed content, facilitated workshops, and mentored participants of "The Game", a 6-month experiential social innovation learning program for cohorts of 45 students focused on developing societal leadership.
• Evaluated program performance through the creation and analysis of logic models, user feedback, and data collection systems

• Expanded leadership training modules and workshops to 6 times original size over a 2-year span
• Created curricula maps, trained workshop moderators, and established alumni contacts to increase scope and relevance of training
• Directed multimedia campaign (F!rosh Week Stories) endorsed by the Engineering Alumni Association/Engineering Alumni Network for promotion to incoming students and education of student volunteers

• Managed portfolio of 3 student committees dealing with discrimination, inclusivity, student engagement, and clubs funding
• Provided promotional, financial, and advocacy resources to over 80 engineering student clubs
• Liaised with Faculty on topics of student leadership and development
• Worked with Faculty to manage student storage, student, and design spaces
• Raised awareness for extracurricular and co-curricular opportunities within the engineering student community

Brampton, Canada

• Led a 6-person cross-departmental team to reduce one of the top three facility-related North American consumer complaints by 50% through use of Total Productive Maintenance (TPM) methodologies
• Increased QA, SHE, and maintenance operational efficiency and data accuracy, processing, and analysis time by 30% through creation of 10 data systems, implementation of macros, process improvements, and.
• Identified need for and created basis for training program for new hires in collaboration with Human Resources
• Performed product validation by running process capability, salt, water activity, and organoleptic analyses

Toronto, Canada

• Analyzed and resolved over 1500 secondary electrical service errors within the graphical GIS system Geo-Electric mApping Records (GEAR)
• Ran comparisons between in-field records, "As-Built" drawings, and the GEAR system
• Updated and indexed company design database using Bentley ProjectWise document management system with over 400 records
• Organized incoming projects using the Work Tracking Application (WTA)
• Maintained records of proposed and "As-Constructed" civil and electrical designs
• Identified, verified, and executed electical and civil record corrections to the GEAR system

Master Of Applied Science (Masc), Industrial Engineering (Engineering Education Specialization With Oise)

• Thesis: Integration of Affect into Open-Ended Problem Solving Frameworks for Engineering Design • Member of the Engineering Learning.

Master Of Engineering - Meng, Mechanical And Industrial Engineering (Engineering Education)

Focus on engineering education, human factors/UX design, and data science/analytics

Bachelor Of Applied Science (Basc), Chemical Engineering

Activities and Societies: Chemical Engineering Representative - Graditude Campaign, Student Speaker - Boundless Campaign, Team Captain.

High School