Hung Pham Email & Phone Number

• Conducted in-depth research and evaluation to select and implement the most effective language models, leading to a 25% increase in the accuracy and relevance of chatbot responses, improving user satisfaction and.
• Executed the vectorization of a database and applied the Retrieval-Augmented Generation technique, achieving a 30% reduction in response latency and enhancing the chatbot’s performance in delivering timely and precise.

Hartford, Connecticut, United States

• Conducted a comprehensive literature review, identifying and analyzing over 50 key research articles and publications on graph injection attacks within the field of machine learning.
• Designed and executed more than 10 experiments to investigate and evaluate defensive measures against various types of graph injection attacks, enhancing understanding of their effectiveness.

• Conducted weekly office hours, providing assistance to 30 students, demonstrating Java programming techniques, and clarifying concepts related to data structures and algorithms such as such as linked lists and sorting.
• Facilitated lab sessions, aiding students in hands-on exercises to reinforce their understanding of class materials, while guiding them on effective problem-solving strategies when encountering difficulties.

• Engaged in software deployment team activities, gaining hands-on experience in deployment processes and best practices.
• Collaborated on the design and deployment of a secure weather application, demonstrating proficiency in FastAPI framework, OpenWeather API integration, JWT token-based authentication, and Docker containerization.

• Facilitate on-campus events and information sessions with top firms and banks to provide students with opportunities to learn about various fields and network with industry professionals
• Conduct in-person and virtual peer reviews of resumes and cover letters for all students to strengthen job applications
• Provide high-quality customer service and oversee administrative tasks at the Career Studio to guarantee excellent customer experience to all guests at the Career & Life Design Center

• Developed business plans for innovative digital transformation strategies for Vietnam Joint Stock Commercial Bank for Industry and Trade
• Created business proposals using PowerPoint to pitch to corporate clients and secured multiple large-scale deals
• Assessed potential cybersecurity risks in clients’ data processing systems and provided recommendations for improvement

Bachelor Of Science - Bs, Economics, 4.0

Education record