Wanda Ho Wardell, B.Ed, Bcc Email & Phone Number

10+ years of experience in business administration and management including human resources (HR), material logistics, curriculum development, marketing, and operational efficiencies. Learn how I’ve demonstrated skills in program administration, communications, management, and customer relations.PROGRAM ADMINISTRATIONDemonstrated skills in program administration by planning, executing, and evaluating curricula to ensure objectives are met, staff are trained and equipped, and systems are created to operate a variety of independent programs at various locations.COMMUNICATIONSThe owner trusted my written abilities to the point where she asked me to create a portfolio of programs aligned with the Alberta Education curriculum. The portfolio comprised of words and images was used in meetings with school principals and organizations and resulted in a 40% increase in programs.MANAGEMENTWithin three months of becoming a STEM Instructor, I was promoted to Operations Manager where I oversaw a staff of twelve to fifteen. I communicated with staff in regards to program logistics, schedules, payroll, and requests. Coworkers described me as practical, organized, positive, and supportive.CUSTOMER RELATIONSI believe that communication is essential to building and maintaining customer relations. I strive to exceed expectations by offering high-quality products and delivering exceptional customer service. I connected with customers after an event to show appreciation and request constructive feedback, which resulted in repeat clients, positive testimonials, and Google ratings of 4.8 stars.CAREER GOALSAs an intrinsically motivated individual with a solid work ethic and strong transferable skills to offer to your organization, I am excited to contribute to human resources (HR) and office operations. I have proven experience in administration, operations, management, communications, and customer service. I can be reached by email at h.wanda23@gmail.com.

Listed skills include Social Media, Curriculum Development, Administration, Social Listening, and 28 others.