Director of Operations for an independent agency specializing in domestic and international booking representation for touring bands and performing artists. Innovated, customized and supervised implementation of all internal operations and administrative processes applicable to accounting, data management, contracts administration, lead tracking, sales management, artist itineraries, invoicing, payroll, marketing and web development, press release crafting and distribution. Responsible for hiring and supervision of staff and independent contractors, team­ building and management of all aspects of agency operations and booking processes for >1000 events each year.Principal Booking Agent, working closely with artists, management, record labels and associates to develop professional and fiscal growth strategies through deliberate performance placement and marketing. Account management duties including industry and market­ specific research, development of new business and revenue streams for clients and staff, prospecting, lead development and assignment, targeted solicitation and follow through with relevant buyers, responding to incoming inquiries, maintaining and increasing business among established customer base, coordination of marketing campaigns, sponsor relations, record keeping, and management of buyer inquiries and requests. Responsible for representing performers’ interests from first contact through post­ event follow up.Independent Promoter responsible for planning, marketing and supervising all aspects of independently promoted events. Professional consultant for event programming and entertainment marketing for select clients. Ongoing recruitment of new clients, exploration of ancillary revenue streams and development of new opportunities for established clients. www.highwaykey.com

Provided artist booking representation for dozens of clients in domestic and international territories, re­defined precedents and set 10­year records for multiple artists. Implemented new administrative procedures to support domestic and overseas touring operations, improved the booking experience for buyers and maximized revenue for clients. Organized and supervised HechtFest Memorial event. Responsible for recruitment of numerous acts to the roster.

Casting, scheduling and leading rehearsals, ensemble­-building, production management, venue relations, sponsor­ relations, initiation of partnership­s with third party businesses and social organizations, promotional and publicity support, media purchasing, supervising ticketing and sales procedures, and ongoing development of new material. Supervising a run of almost two years in St. Louis at multiple venues, I played a critical role in BBL Productions mounting of St. Louis’ longest­-running theatrical comedy. Co-produced and directed satellite production mounted in Key West in 2012.

Worked with a wide variety of area businesses to develop effective radio and event-based marketing solutions. Contributed to regular strategy meetings. Serviced existing clients, solicited new accounts and participated in the development and production of special events.

Coaching and development of ensemble-building curriculum aimed at heightening confidence, awareness, expression, intuitive problem-solving and communication for application on stage and in daily life.

Full-service food and beverage bartender. Also assisted with programming and event bookings and coordinated unique, on-site concert events.

High-volume customer and service bartender at one of the world's most renowned blues clubs. Performed opening, running, closing duties and maintenance, drawer balancing and check out procedures. Assisted with various duties and filled shifts at most every position including door host, security, bar back, table service, kitchen expedition and retail. Assisted in training of new staff for the same. Performed a wide variety of tasks associated with on- and off-site special events such as Taste of Chicago, Chicago Blues Festival, television and radio broadcasts, live recordings, book signings, and private functions.

Formerly "Midwest Salon and Skin Care Supply." Senior sales representative. Inside and outside sales and marketing of salon furniture, equipment and products. Solicited new accounts and serviced existing customers. Oversaw custom installations of new equipment. Staffed booths and networked with buyers, wholesalers and manufacturers at annual IBS (International Beauty Show) events in Chicago, Atlanta, Indianapolis, Miami and Las Vegas.

Staffed and promoted special events at various A La Carte locations such as Excalibur, Snuggery and Alumni Club, including theme nights, grand-openings, liquor industry promotions, astrolabe, amateur boxing, art installations, guest disc jockeys, dance ensembles, bands and other live performance events.