Fintech, Digital Banking, CEFI/DEFI, ICT, Speech Tech Professional. Startup Mentor25+ years of experience in the ICT, FINTECH, DIGITAL BANKING, and CEFI/DEFI, industries. Worked for the leading ICT companies in technical, sales and management positions. I have taken charge in over 60+ CX and ICT projects, including the largest ones by employee numbersSpecialities: • Sales Management• Business Development • Vendor Management• Channel Management• Go to Market Strategy• Entrepreneurship• Product Management• Innovation Management• Technical Support Management • Services Management• Solution ArchitectExperience:• All-around FINTECH Professional (DIGITAL BANKING, PSP, CEFI, DEFI, NFT) • All-around ICT Professional• Enterprise TELCO & Contact Center Technologies• Workforce Optimization (Analytic Driven QM, WFM, PM)• Voice Of the Customer (Speech & Text Analytics, Customer Feedback)• Customer & Agent Engagement• Security Intelligence Solutions (SIGINT, COMINT, LI)• GSM, GPRS, UMTS Monitoring and Surveillance Solutions• Defense Technologies• ATC, Aviation Comms. Systems
Listed skills include Telecommunications, Contact Centers, Call Centers, Integration, and 46 others.