Islam Aboubakr Email & Phone Number

Dubai, Ae

Dubai, Ae

Dubai, United Arab Emirates

Responsible for Pre Sales and Post Sales Activity for Multiple Construction Softwares.Pre Sales Responsibilities:- Providing Technology Consultations. - Create Demo and Presentation Material.- Help and Assist while creating Webinar. Post Sales Responsibilities:- Giving Training to Customer- Support Customers in Terms of Software Applications, Best Practices.- Solving Customer’s Problems and Answering All Concerns immediately

Dubai, United Arab Emirates

- Correspondence with clients/consultants/subcontractors.- Design, estimate, and prepare BOQ.- Coordinating with multiple suppliers and team members.- Prepare project schedule.

- Offering advice, information, insights, and recommendations to assist clients in achieving their objectives and resolving challenges. - Provide guidance on various aspects of the business to optimize performance and drive success.- Prepare Excel sheets to facilitate the work.- Evaluate the client's missions and visions and analyze the market needs. - Work as Project Coordinator, by coordinator between all parties.

Cairo

Worked as a dispatcher coordinator in the Kuwait team (TGO ) for the first ( 4 months) - We have achieved a high performance as a team with a stable high number and we have helped to develop and improve the system during this period.- Assist newcomers in understanding the work mechanism and the main idea to implement an outstanding performance.I have worked in the Egypt team ( OD ) for two months.- Assist in creating a better system and worked as a senior dispatcher (Assisting the team to take proper action with customers and our employees ).- Enhance internal communication by adding ideas and reporting issues to managers.Worked as a senior dispatcher in ( UAE, Qatar, and Bahrain teams) (TGO)(Carriage)(Zomato) For ( 4 months) - Achieved a high number and submitted new coverage maps to facilitate the work in ( QA and Bahrain).- Assist other agents, support them to overcome what they want, and show ownership in the business.I have worked in solving complaint tickets for (4 months ) ( Salesforce agent).- Assist in creating new SOPs to implement a better service.Also worked as a senior dispatcher in Kuwait, Jordan, and Oman teams ( TGO ).- Assist newcomers, have helped leaders to facilitate their job and to ease the work for other agents by advising and sharing ideas.

Federal Territory Of Kuala Lumpur, Malaysia

- Design and implement the blueprint in sites.- Finishes (Masonry work, painting, and gypsum-boardssettlements).

Dubai, United Arab Emirates

Worked in the building division for two different departments Estimating- Calculate the wanted materials for specific items in the project - Learn how to place and create BOQ Commercial- Got familiar with contract stages.- Learn more about the tender period.- Analyses and gather information and details regarding a previous project.

Bachelor'S Degree (Hons), Civil Engineering

High School Diploma