Ivy Carrete, Ma Email & Phone Number

Responsible for leading operations related to staffing, skills development and engagement, and employee management in compliance with state/federal law requirements, consistent with DEI core principles, based on research and analytics. • Provide leadership and direct oversight to a team of 8 administrative personnel - consisting of managers, supervisors, and coordinators – and indirect oversight of a team of 30 field-work staff• Analyze diverse issues and existing practices pertaining to the employee lifecycle and develop/enhance administrative policies and HR initiatives that support a positive, engaged, and inclusive work environment for all levels of staff, using a variety of qualitative and quantitative methods• Guide a full spectrum of recruiting, selection, hiring, and onboarding activities by leading and guiding adoption of best practices that align with infrastructure growth and service delivery expansion•Develop and manage large, multifaceted projects that ensure staff are equipped with the organizational knowledge, resources, and tools to meet the performance expectations• Confer and collaborate with management staff on developing, communicating, and delivering cross-training and upskilling strategies and opportunities for promotion/succession plans to staff• Organize, enhance, and oversee employee offboarding plans for staff resignations as well as involuntary terminations• Develop and lead the implementation of new ideas, systems, relationships, events, or products that encourage mutual trust, respect, and cooperation between staff levels and across department lines, promoting team comradery and facilitating recognition of individual and team achievements•Track ongoing staffing needs and response efforts, analyzing for trends in recruitment, cross-training, retention, and attrition• Advise and train managers/supervisors on techniques and skills for responding to employee grievances and/or performance issues, and monitor managerial effectiveness

Claremont, Ca

Responsible for developing, implementing, and overseeing procedural systems to meet human subjects standards & ensuring the ethical treatment of research participants for a large-scaled, DOD-funded project on the health and well-being of active duty military personnel who are sexual minorities-Developed screening procedures for incoming participants & identified potential/expressed sensitivities and requested preferences; developed and implemented interviewer assignment procedures; created a participant tracking database aligned with procedures protecting the anonymity of participants-Assigned incoming participants to best-fit interviewers; monitored scheduling activity and progress on assignments for a team of 8 interviewers; ensured necessary accommodations for participants were upheld throughout scheduling and interviewing processes, with support resources provided as needed; maintained activity logs, tracking database, & confidential records -Coordinated biweekly interviewer debrief meetings; provided direction & feedback to interviewers for special circumstances or emotional triggers encountered; devised and implemented solutions to recurring issues or concerns expressed by interviewers -Structured and presented training workshops for project interviewers on the basic principles of qualitative research and guidelines and skills required for conducting interviews with human subjects, including sensitivity training and rapport building, with practice sessions and feedback-focused activities -Responsible for organizing and presenting proposed content modifications and/or progress updates -Served generally as a Senior Research Associate for overall project operations, with tasks including drafting human subjects and IRB materials, generating questionnaire and survey items for quantitative data collection project phase, and developing interview protocol for qualitative project phase, conducting in-person interviews, and other related duties as required by PI

Career Development Office

Responsible for supporting the CDO in its mission to guide the professional development of graduate students through a variety of tasks- Provide hands-on assistance with a variety of career-related needs, such as reviewing and editing of resumes, cover letters, CVs, and other application materials, and establishing & meeting targets for professional growth- Maintain appointment record and student engagement data for analytics and evaluation purposes; generate visual representations and summary reports of data analyses- Advise and consult with Director, Assistant Director, and other office staff in the coordination of services, resources, and student activities that promote leadership development; serve on committees and special projects as needed- Identify and recommend effective career planning strategies that reflect sensitivity to the diverse needs of graduate students, including socioeconomic, disabilities, cultural, and ethnic differences, as well as academic and/or career-related interruptions- Present webinars and workshops on strategies to navigate academic goals, career intentions, and demands of personal life stressors; develop and implement educational marketing materials that support outreach efforts- Represent the CDO at student activities, community job fairs, and other collaborations with campus programs and academic departments; participate in orientation programs to help students transition successfully to graduate school

Tustin, Ca

Responsible for overseeing the daily operations of various advocacy & risk-mitigation programs for vulnerable and disadvantaged populations, including persons with developmental disabilities, survivors of sexual assault, and at-risk youth- Developed & implemented ethical, person-centered program policies and procedures for external, client-facing operations, as well as internal operations across all levels of administration and management; hired, trained, supervised, & evaluated program staff; interpreted and applied emerging federal and/or state regulations, policies, procedures, and guidelines - Evaluated the operational efficiency of programs and services, identifying modifiable factors that to improve quality of services, program performance and outreach, and/or client-based outcomes, and creating solution-based initiatives for any identified needs; prepared a variety of formal reports based on assessment data to guide current or new program expenditures, services, policy, & staffing decisions- Provided day-to-day leadership & worked with staff to ensure a high performance, client service-oriented environment; coordinated & presented professional development staff trainings; developed & participated in staff recognition & engagement activities to promote a positive employee relations work environment- Monitored & controlled budget expenditures; approved & executed contracted services, ensuring accurate data systems, employee records, and financial transactions for state level government contracts were maintained- Established & maintained partnerships with community stakeholders, including local government agencies and first responders, community agencies, and private vendors; translated data & analytics into relatable insights & recommendationsfor diverse constituencies- Identified & responded to RFPs by developing grant proposals & completing grant applications; served as the primary grant writer & program developer for several funded programs

Tustin, Ca

Held overall administrative responsibility for the implementation and execution of a wide variety of services for persons with developmental disabilities- Monitored and supported the delivery of program services carried out by trained case managers; instructed case managers on policy interpretation to assure conformity with appropriate State and Federal regulations- Conducted staff meetings and trainings; identified and designed refresher trainings and workshops to address the changing needs of case management - Established methods to measure program impacts; evaluated program operations and recommended new or revised procedures to improve efficiency; ensured agency standards were maintained - Analyzed existing Federal, State, and local legislation and regulations to identify and recommend appropriate operational and program changes; implemented and applied complex regulations, laws, and directives pertaining human services - Prepared and presented clear and concise oral and written reports regarding program compliance, improvement plans, and corrective actions- Developed and maintained working relationships with external interfacing entities and organizations to coordinate the delivery of applicable services- Established outreach and referral pathways with select community sites, centers, and facilities; interpreted and explained program services and policies to applicants, recipients, and the general public

Claremont, Ca

Provided primary oversight of the qualitative research phase of a large scoped, NIH-funded project on the social stressors, supports, and mental health of Asian and Latino sexual minority immigrants in Southern California- Developed a culturally sensitive protocol of scheduled questions for interviews; established pre & post interview administrative procedures to ensure participants’ confidentiality was protected- Trained research assistants and project interviewers; monitored their progress and efficiency with assigned tasks- Conducted in-person interviews & survey administration; analyzed data to generate formal reports and presentations- Provided administrative assistance to the Principal Investigator as needed, such as drafting community outreach letters, procedure manuals and instructions, quarterly progress reports, and final project summaries

Assisted faculty in teaching courses and research activities. Tasks included supervising laboratory periods, workshops, and other course activities, preparing course materials for lecture, assisting the instructor in handling equipment or performing demonstrations, maintaining office hours to provide direct individual aid to students, and assisting faculty in evaluating student work and grading examinations.

Provided supplemental education to students, with emphasis on ELA and math skills, and encouraged hands-on materials that teach and reinforce the California State Content Standards. Served as liaison with school administration and the focal point for interactions with Kaplan instructors, managing staff and materials.

Answered emergency hotline phone calls, conducted safety plans with clients, issued referrals to resources and services, filed confidential client paperwork, provided orientations for most recent incoming shelter clients, and accountable for organizational activities and maintenance of the office.

Master Of Arts (M.A.), Psychology

Doctor Of Philosophy (Ph.D.), Applied Social Psychology