Iain Mclean Email & Phone Number

A professional and experienced IT System Specialist with significant direct external and internal Customer Service roles particular in the areas of IT, Security risk, Sales, Service and Finance. With 30 years working with key customers and clients in many professional roles that have across a wide range of experiences and functions in a number of Industry sectors including IT & Telecommunications, Security, Retail and Finance. As a IT Senior System Specialist/Engineer has performed the end to end functions involved in the role including solutions development, systems requirements, reporting requirements development, technical and user testing, documentation and implementation.Proven to have a profound ability to understand and translate business requirements and focus on what is needed to achieve the best possible outcome for all parties concerned. These outcomes are accomplished by understanding client needs, understanding the parameters of available options and delivering to all expectations. Focuses on utilising the skills acquired to bring immense value to clients and own organisation to deliver results that enhance client and stakeholder management, implementation of projects, significant worth from IT consultancy, delivering customer excellence, timely and to objectives project and change management. The knowledge obtained and put into practice over these positions have been shown in a professional capability over the years.

Listed skills include Disaster Recovery, Unix, Integration, Microsoft Sql Server, and 33 others.