Iain Munn work email
- Valid
Iain Munn personal email
- Valid
- Valid
Attention to detail, high quality documentation, accurate gap analysis for several high profile UK accounts into BAU, all without any fuss, is what you get.Service Design - Full analysis of the project deliverables, turned into a productive and referrable document for BAU Operations.Service Transition - Gap analysis, Operational Readiness awareness, ORR sign-off.Project Management (IT, Technical, Education, HR & Payroll)Line Management / Appraisals (10 staff)Governance, Risks & Compliance3rd line Network Engineer (Tier 3 Data Centre)Research, Writing and DocumentationITIL & Prince2 methodologiesAUTHOR: Three sold-out (& high collector value) editions of my acclaimed music biography on The Style Council, "Mr Cool’s Dream", reaching number 1 in the Amazon music charts. There have also been 3 highly regarded 'Yearbooks' published, 1983, 1984 and 1985. All are available within the British Library, London should you no longer be able to source a copy elsewhere.ARCHIVIST: Consulted and curated on projects for BBC TV/Radio, Sky TV and Polydor/Universal (Vinyl, CD and DVD) releases on The Style Council. Curated questions & presented a live Quiz on Sky TV with the band, London, September 2020. Advised on The Long Hot Summers documentary (Sky Arts) and triple vinyl release (Universal). VOLUNTEER: Financial Services responsibilities within the Royal Burgh of St.Andrews Community Council for 7 years. Volunteer at prestigious golf tournaments |UK Open 2000/2005/2015/2022|The Special Team, Ryder Cup, Gleneagles 2014| Media Centre, RyderCup, Paris 2018| Media Centre, RyderCup, Rome 2023| Alfred Dunhill Links 1998 - 2018| AIG Women's Open at 3 events Inc 2024 | Commonwealth Games Print Technology| European Championships Gleneagles, 2018| The Walker Cup, St.Andrews 2023.
Dxc Technology
View- Website:
- dxc.technology
- Employees:
- 88721
-
Service ArchitectDxc TechnologySt Andrews, Scotland, Gb
-
Service Design And Service Transition LeadDxc TechnologySt Andrews, Scotland, Gb
-
Service Design & Service Transition LeadDxc Technology Jun 2022 - PresentSt. Andrews, Scotland, United KingdomService Design & Service Transition lead within Modern Workplace across many key and high profile UK accounts. Attention to detail, high quality output and key Services delivered into BAU without any fuss, is what you get.
-
Project Management (Technical)University Of Dundee May 2019 - Jun 2022Dundee, United KingdomProject Manager for IT, Project Officer for Technical, HR and Payroll work-streams within an extensive 3 year Business Transformation Programme to replace corporate systems with leading technology. I also line managed technical team members.** 5 extended contracts **Project Manager• Successfully implemented critical, IT projects during the pandemic.• Projects successfully delivered from kick-off to Business as Usual.Project Officer• Promoted internally and assigned to the Technical team (Data Migration, Environment, Admin)• Enhanced responsibilities for HR and Payroll go-live 2022.• Line manager.• Cut Over Planning & Early life support.• Work Package ownership with high quality documentation.• Risks, Issues and Defect management ownership.• High quality output in MS Project, Visio, Word, Excel, and PowerPoint -
Uk Network Assurance ManagerAtos Apr 2016 - Apr 2019Dundee, United KingdomAssess, drive, report and deliver business improvements, Processes and high standards for Governance, Risk Management, Capacity & Supplier Management, Compliance and Assurance. The success of my policy and process development and cost saving initiatives earned Atos monetary awards.• Governance, Risk Management, Compliance, Assurance and KPI’s.• Internal Audit compliance, Capacity & Supplier management for Networks and Data Centres.• UK wide tier 3 Data Centre financial analysis, variance, and cost recovery reporting.• Baseline, cost saving and analytical reports for over 50 Service Managers. -
Service Transition & Service Acceptance LeadAtos May 2012 - Apr 2016Dundee, ScotlandI led and resourced a busy technical team (UK and Poland) on simultaneous projects for multiple Government secure and non-secure accounts. Engaging with Project Managers, Supplier Management, Capacity, DR, Engineers, Change and Incident teams from Design to Transition to Business as Usual. This gained me Service Design, Service Transition, Change, Process & Risks and issues experience.* Service Transitions/Acceptance for 50+ Network accounts for both secure and non-secure.* Productive interactions with Project Management, Change teams and external Stakeholders.* Skilled in meetings, minutes, incidents, risks, changes, service acceptance and project closure.* Quality documentation, asset, policy, and procedure skills for diverse operational environments.
-
3Rd Line Network Support EngineerAtos Apr 2005 - May 2012Livingston, ScotlandAt two major Data Centres I was a key figure in the transition, installation, configuration and on-going support of all the Network hardware and infrastructure for NHS Scotland.• Atos Awards received for the Data Centre build/go-live and following an extensive power outage.• Key engineer for the build and go-live of a new Tier 3 Data Centre in Livingston for NHS Scotland.• Implemented & supported a new “lights out” Data Centre in Edinburgh for NHS Scotland.• Service Desk support and 1LS to 3LS resolutions for internal and external customers. • Resourced by and work with Project Management for small to large technical projects.• Extensive install and configuration knowledge of Cisco switches, routers and firewalls, HP Procurve switches, Checkpoint, Fortinet, Crossbeam, Bluecoat (Symantec) proxy, VPN, Network tooling and Fluke network analysis.
-
It Network Engineer (2Ls)Atos Dec 2000 - Apr 2005Dundee, United KingdomNetwork & Desktop engineer responsible for new enhanced Computer Room hardware and site support.• Implementation and ongoing support of Cisco routers & switches, Ciscoworks, HP Procurve & HP Openview, Checkpoint Firewall, Bluecoat Proxy, Juniper VPN and Webscreen.• Microsoft Exchange & Windows 2000 installations.
-
It Field Service EngineerCsc Apr 1999 - Dec 2000Dundee, United KingdomField Service Engineer with sole responsibility for the Computer Room hardware and on-site support.• NHS Breast Screening Scotland clinics - installations, configurations, support of desktop & servers.• Installed network facilities for NHS Forth Valley satellite sites (Cisco Routers, Checkpoint Firewall)• Supported Desktops, Servers & the on-site Networks for the company managed sites. -
It Network OperatorCsc Mar 1996 - Apr 1999Dundee, United Kingdom* Mainframe * Structured Cabling * X25 / PAD configuration* Swap Out hardware* Network Monitoring, * Lan Cabling. Help Desk access issues for NHS Scotland customer connecting to the child health databases in the Dundee Computer Room.
-
Help Desk ControllerSchlumberger Jan 1992 - Apr 1996Dundee, United KingdomHelp Desk Controller - Established and managed the Help Desk in Dundee to take in all IT related issues from programming to Networks to missing output. This continued successfully until the role was out-sourced to the main Data Centre in Edinburgh. I was responsible for ensuring a smooth and seamless transition of this service to the new team in Edinburgh. -
Senior Computer OperatorNhs Tayside Dec 1989 - Jan 1992Dundee, United KingdomSenior Computer Operator - ICL Mainframe. Progressed from a Junior Operator very quickly to a Senior Operator having mastered all the requirements of the role. This was data centre activities and availability for payroll & patient care for NHS Scotland.
Iain Munn Skills
Frequently Asked Questions about Iain Munn
What company does Iain Munn work for?
Iain Munn works for Dxc Technology
What is Iain Munn's role at the current company?
Iain Munn's current role is Service Architect.
What is Iain Munn's email address?
Iain Munn's email address is ia****@****ail.com
What are some of Iain Munn's interests?
Iain Munn has interest in Social Services.
What skills is Iain Munn known for?
Iain Munn has skills like Documentation, Book Writing, Troubleshooting, Transitions, Books, Publications, Publishing, Problem Solving, Online Publishing, Software Documentation, Itil, Documentations.
Who are Iain Munn's colleagues?
Iain Munn's colleagues are Sagar Sasmal, Nicolai Alexis Garalde, David Li, Vishal Shenduri, Suresh Kumar Palanisamy, Arsen Amirkhanyan, Chantal Bagassien.
Not the Iain Munn you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial