Responsibilities • Manages and lead programs involving multiple functions and project teams to drive the engineering development and implementation process for a product or service offering. • Develops and directs development of schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program. • Manages activities of supporting project teams and internal development partners; ensures progress against established plan and makes determinations based on analysis of business information to alter or update schedule and resource allocation to meet product requirements and development schedule. • Communicate program progress, escalations, and issue analysis to product stakeholders; collaborates with management and internal manufacturing and development partners to recommend and implement changes to product, processes, or business practices to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules. • Drive innovation and integration of new technologies and quality initiatives into projects and activities in the manufacturing and/or engineering organization. • Lead and provide guidance and mentoring to less-experienced staff members.

- Plan, Install and troubleshoots complex and highly advanced hardware/software solutions and services.- Assigned to the more visible and more critical customers.- Subject matter expert in key technology areas.- Identify, define, and establish organizational common practices.- Responsible for addressing escalated break/fix issues and overall customer satisfaction.- Develop and deliver ad-hoc training in their relevant specialties to their entire team.- High level consultant who has in-depth knowledge across many of Dell’s products and very advanced knowledge in two or three key areas.- Provides strong technical knowledge and solution planning for the field services organization and engagement in a hybrid of complex or sensitive customer situations.

• Functioned as Network engineer for Network planning and implementation. Also managed network and systems engineers• Participated in business needs analysis; design, install, and support Network solutions which include, but not limited to firewalls, switches, routers, load balancers, and various kinds of security protection• Utilize expertise in creating Network and enterprise-wide solutions including the sourcing and testing of Open Source solutions to achieve various levels of Network and security monitoring and Network performance reporting• Maintained LAN/WAN services and connectivity.• Propose and implement system and Network changes and upgrades.• Maintained wiring closets, cabling, servers, consoles, switches, routers, etc.• Monitored Network and systems health, responding appropriately to Network alerts and events.• Diagnosed and troubleshoot daily Network issues.• Assembled and configured switches, routers, firewalls, servers, cabling, and related equipment for data centers.• Maintained service availability through administration of global enterprise architecture.• Adhere to Change Control, Change Log, and Downtime Log procedures for all critical services.• Documentation of projects and installations.

- Design, Implement & Manage Tiered Storage for Fortune 500 Companies and Government Agencies- Perform on-demand restore and disaster recovery

* Provide a wide range of computer/networking services including Internet/Intranet development, LAN/WAN management, maintenance, and upgrades. * Gather client requirements and present solutions to implement it. * Plan and implement solutions for supporting internal network and emergency management. * Managed Networking equipment (routers, switches, firewalls) * Manage day to day operations of IT Team * Apache and IIS administration, monitoring, and troubleshooting. * Setup and maintain Network Appliance Storage Filers * Install and maintain corporate Network Antivirus software. * Build and maintain Microsoft 2000/2003 Servers * MySQL and PostgreSQL administration, monitoring, and troubleshooting * Monitor syslog and server logs and report on trends * Implement, manage and maintain server hardware and operating systems * Perform data backups, recoveries and check the validity of back-up jobs utilizing enterprise-class backup software * Resolve technical issues with servers and identify sources and trends to prevent future occurrence * Maintain hardware and software inventories of server equipment. * Maintain accurate network documentation and performance metrics. * Interface with hardware vendors and service providers to troubleshoot and perform root cause analysis * Perform Active Directory troubleshooting and administration, including Group policy creation and administration

* Provide a wide range of computer/networking services including Internet/Intranet development, LAN/WAN management, maintenance, and upgrades to business community and public school districts of the Greater Cincinnati and Northern Kentucky area and Police Department * Install, troubleshoot and backup Servers, Workstations and Mac machines. * Install and Troubleshoot 3com/Cisco Routers, Firewalls, Switches and VoIP phone systems.Design, create and maintain WebPages for small business offices using Dreamweaver, ASP, PERL, Visual Basic, JavaScript, HTML and JAVA. * Install, administer and troubleshoot Windows 95/98/NT/2000/XP PC's in a TCP/IP environment. * Perform Server and Database backup and preventive maintenance.