Ben Norton Email & Phone Number

Palmerston North, Manawatū-Whanganui, New Zealand

Palmerston North, Wanganui-Manawatu, New Zealand

Palmerston North, Wanganui-Manawatu, New Zealand

Palmerston North, Wanganui-Manawatu, New Zealand

Christmas Casual Role- Responsible for picking and packing a high volume of online customer orders.- Role also included processing incoming goods and deliveries.- Assisted with various general duties around the store.

Cambridge, Waikato, New Zealand

- Maintained a high level of knowledge of the products and services offered in store, and used this knowledge to ensure sales targets and KPI's were met.- Maintained a thorough knowledge of current technology trends to best assist customers with their personal and shopping needs.- Responsible for handling an array of front-facing duties which included interacting with customers in person, over the phone and via email.- Processed over 250 mobile and broadband applications using a variety of complex customer management systems.

Orlando, Florida, United States

Note: Internship scheduled to end in December 2020, ended early due to COVID-19 pandemic.- Contributed to upholding the high standard representation of the Walt Disney World brand.- Responsible for interacting with thousands of guests from all over the world, whilst creating magical moments and tangible memories.- Utilised learned sales and marketing strategies while assisting customers with personal shopping needs.- Position also included preparing packages for shipping and delivery as well as administering all point of sales operations.

Cambridge, New Zealand

- Responsible for responding and communicating to customer inquiries, and helped ensure excellent customer satisfaction.- Provided exceptional customer service, whilst still accurately processing cash and credit transactions.- Maintained thorough knowledge of store products and customer loyalty programs.- Ensured security procedures and cleaning practices were well followed.