Brandon Johnson Email & Phone Number

Bethlehem, Pennsylvania

I have done website design for many years on and off, working with many of the different new technologies that have popped up over the years. I currently monitor and support just a handful of sites. I've found myself being more interested in other languages such as Python and have moved towards a focus on backend work, although I still enjoy web design and.

Bethlehem, PA

As an Enterprise Operations Center Technician, I am responsible for the monitoring of cloud storage platforms, mobile device activation solutions, and our IoT platform for customers. I monitor both production and nonproduction systems to proactively identify service impacting events including hardware, software, network, and facility issues to ensure the.

Bethlehem, PA

In this leadership position, I acted as the subject matter expert for less experienced team members, coordinated with the LAN team (ITSM team) to provide in-depth troubleshooting, imaged and set up laptops, configured workstations, and managed the team’s Confluence space. To provide outstanding customer service and support for team members and management.

Bethlehem, PA

I developed and maintained a thorough knowledge base on Confluence for my team and other employees. I took customer calls and emails from colleagues, as well as customers, with issues or complaints to resolve. I was responsible for troubleshooting and delegating between teams to provide quick problem resolution. My meticulous work and dedication were.

Bachelor Of Science, Media Communications And Technology

Activities and Societies: Kappa Delta Rho

Minor, Computer Science