Are you looking for a way to improve your ecommerce service to your customers? Are you facing challenges such as:-- Needing more warehouse space to expand your business?- How to staff to meet the daily/ weekly/ monthly peaks and troughs of activity?- Maintain high standards of service throughout the year , especially in peak?- Improving Customer Service? - Looking to grow activity in Europe? If so, then we should talk. We are a fulfilment business that operates from a 100,000 square foot warehouse in Cumbria. We also have an in-house Customer Services team at our call centre on the same site as well as 2 further call centres in France and Germany. We can offer- Full fulfilment covering goods receipt, storage, pick and pack, despatch via a selection of carriers.- Handle both B2C and B2B business streams.- Gift wrapping/ packing.- Product rectification / co-packing/ assembly.- Interface direct with your website for receipt of orders and updating of stock in real time.- Post and telephone order processing and query handling.- Email, webchat, and social media responses.