Divyam Sharma Email & Phone Number

Delhi, India

Noida, Uttar Pradesh, India

Delhi, India

- Managed global operations, sales, and key accounts for Sabertech and its subsidiaries.- Developed market entry strategies using organic and inorganic marketing methods, leveraging market analysis to drive growth in international and domestic markets.- Led cross-functional teams to streamline operations and enhance efficiency.- Implemented CRM, AI-driven processes, and funnel automation to improve B2B lead management and conversion rates, ensuring pipeline success.- Created training programs and tools to empower sales teams and achieve organizational goals.

Noida, Uttar Pradesh, India

- Managed 12-15 key accounts and their operations across domestic and international markets.- Led cross-functional teams globally to optimize workflows and enhance service delivery.- Conducted in-depth market analysis and competitor assessments to drive operational improvements and support strategic decision-making.- Managed end-to-end processes and vendor relationships to ensure timely delivery and cost-effective operations.- Monitored KPIs and operational metrics to identify areas for improvement and implemented corrective measures to enhance overall performance.- Generated weekly and monthly MIS reports using Power BI to support informed decision-making and continuous improvement initiatives.- Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.- Supported sales and reporting for large and medium-sized accounts.- Established strong, long-term rapport with clients by consistently exceeding their expectations in quality and service delivery.

Noida, Uttar Pradesh, India

- Managed a diverse portfolio of around 8-10 international and domestic accounts, ensuring timely delivery of products or services and maintaining high levels of customer satisfaction.- Served as the primary point of contact for all communications between key clients and the company, ensuring transparency throughout all stages of the relationship.- Spearheaded cross-functional coordination between buyers and suppliers to enhance operational efficiency and reduce costs.- Provided strategic insights and operational reports to executive leadership, contributing to the company's long-term global trade growth.- Developed customized presentations for key clients that highlighted the value of our products or services in addressing their specific challenges and pain points.- Secured new business opportunities by upselling comprehensive account plans, leveraging strong relationships within the existing customer base, and utilizing a consultative selling approach to drive long-term value for both the organization and its clients.

Master Of Business Administration - Mba, International Business/Trade/Commerce

Bachelor Of Commerce - Bcom, Business/Commerce, General