• Completing a cybersecurity assessment for a local small business that will result in the creation of an incident response plan that complies with cyber insurance requirements• Participate in the design and delivery of security awareness training for employees, promoting best practices for data protection and incident reporting

● Assist in the development and execution of incident response plans, participate in simulations and real-time responses to security incidents● Provide decision criteria to local government for their security prioritizations by analyzing and presenting applicable data to them● Research emerging cybersecurity threats and trends, providing insights to the team for proactive risk management strategies● Use open intel to identify new security improvement opportunities for government● Conduct in-depth research on CIS Controls, leveraging findings to develop and implement best security practices, ensuring alignment with industry standards and enhancing organizational cybersecurity posture

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware• Install, configure, and troubleshoot software applications and peripheral devices• Diagnose and resolve technical hardware and software issues, escalating complex problems to appropriate teams when necessary• Provide training and guidance to end-users on basic computer operation, software applications, and best practices for data security• Document and maintain technical procedures, troubleshooting guides, and knowledge base articles for internal reference• Adhere to company policies and procedures regarding IT security, data protection, and compliance regulations• Stay updated on emerging technologies and industry trends to enhance technical skills and contribute to continuous improvement initiatives