Assist the IT Infrastructure Manager in overseeing the organization's IT systems, network, and data center operations.- Collaborate with cross-functional teams to ensure seamless integration of hardware, software, and network components.- Lead a team of IT professionals, providing guidance, mentorship, and performance evaluations.- Manage and maintain network infrastructure, including routers, switches, firewalls, and VPN connections.- Implement cybersecurity measures, conduct regular security audits, and ensure compliance with industry standards.- Plan and execute IT projects, such as system upgrades, hardware refreshes, and disaster recovery drills.- Optimize IT processes to improve efficiency, minimize downtime, and reduce operational costs.- Provided technical support for IT infrastructure, including server administration, network troubleshooting, and user support.- Assisted in the design and deployment of virtualized environments, improving resource utilization and scalability.- Managed backups and implemented data retention policies to ensure data integrity and availability.- Collaborated with software development teams to set up development and testing environments.- Conducted regular system performance analysis, identifying and resolving bottlenecks to enhance overall efficiency.

Managing an individual site, maintaining systems, network switches, and systems. and server. AWS CSAA certified.Managing system administration, networking, and hardware management & maintenance in the Theater. Active Directory Setup Solved Problems and closed the Tickets raised by Users. Provides one-on-one end-user problem resolution over the phone for user-approved Personal Computer (PC) software. Delivers, tags, set up, and assists in the configuration of end-user PC desktop hardware, software, and peripherals. Diagnoses and resolves end-user network or local printer problems, PC hardware problems, and mainframe, e-mail, Internet, WLAN, and local-area network access problems. Coordinates timely repair of PC equipment covered by third-party vendor maintenance agreements Desktop (PCs, Laptops, and Peripherals) hands-on experience for both hardware and software.Helps install local area network cabling systems and equipment such as network interface cards, hubs, and switches. Handling professional software and applications Installing and maintaining IP Cameras and troubleshooting camera issues. Configuring and troubleshooting the access points Involved in new site development (Luxe Cinema and Palazzo). Application-related issues and troubleshooting (Vista Cinema Software).

Installing a new broadband connection in user end.