Greg Wilcox Email & Phone Number

Scottsdale, Arizona, United States

Scottsdale, Arizona, United States

Redmond, Washington, United States

Redmond, Washington

Dallas, Texas

● Led a team of Project Managers, Business Managers and Developers to develop a new dynamic retail and contact center scheduling solution designed to optimize staffing levels to drive $2M additional revenue, and improve employee retention by giving employees direct control over their schedule

Redmond, Wa

● Led a project to develop a new cloud-based software application to automate requisition management and track hiring execution for 25,000+ jobs; coordinated the user pilot and application launch to over 800 users● Achieved headcount targets within 1% of budget; drove hiring execution using data analysis and proactive communication with managers and executives● Created and launched a website with forums for collaboration, job aids and resources for several hundred managers and… Show more ● Led a project to develop a new cloud-based software application to automate requisition management and track hiring execution for 25,000+ jobs; coordinated the user pilot and application launch to over 800 users● Achieved headcount targets within 1% of budget; drove hiring execution using data analysis and proactive communication with managers and executives● Created and launched a website with forums for collaboration, job aids and resources for several hundred managers and executives● Developed and led a nationwide virtual summit for over 150 hiring managers and recruiters to improve skills and facilitate the sharing of best practices Show less

Redmond, Washington

● Coordinated the launch of a new onboarding application and developed new centralized processes that saved over $1.2 million in onboarding expense● Improved efficiency by creating a cloud-based ticketing tool to eliminate hundreds of hours of manual work and allow automated work tracking

Redmond, Wa

● Facilitated 20 different training courses in sales, service, tech and leadership● Recognized with Service Excellence Award for driving performance improvement and employee engagement through the use of adult learning theory and direct coaching● Led projects to design and pilot new in-person and virtual curriculum; certified over 170 instructors in new curriculum as a master trainer

Seattle, Wa

● Recruited, hired and led a team of 25 managers, sales and service associates● Regularly exceeded sales goals by more than 20% and achieved operational audit scores of over 90% through effective marketing, coaching and training

Greater Seattle Area

Boise, Idaho Area

Twin Falls, Id

Twin Falls, Id

Twin Falls, Id

Bachelor Of Science (B.S.), Business, Information Technology Management

Intro To Programming Nanodegree, Computer Programming

Business

Computer Systems Networking And Telecommunications