Joana Silva Email & Phone Number

Utrecht, Netherlands

∙ VISUAL DESIGN: Produced visual elements and graphics for print and digital media.∙ SOCIAL MEDIA: Created content for social media including branded graphics, banners, ad creatives and photography/editing, aligning visuals with brand identity.∙ PRINT DESIGN: Developed creative designs for marketing packages, including print materials, brochures, stationery, posters, banners and signs.∙ ILLUSTRATION: Worked on comissioned illustration projects for specific client requirements.∙ UI DESIGN: Contributed in the design of intuitive interfaces for web and mobile application while working closely with the brand's UI/UX designers.∙ MOCKUP DESIGN: Designed and produced mockups for print on demand product sales.

Portugal

∙ CMS MANAGEMENT, GRAPHIC DESIGN: Was in charge of all graphic image of the company and of managing the website and social presence∙ FRONT DESK OPERATIONS: Oversaw daily activities, ensuring smooth check-in and check-out processes.∙ CUSTOMER SERVICE: Provided exceptional service, addressing inquiries, resolving issues, and ensuring guest satisfaction.∙ RESERVATION MANAGEMENT: Handled reservations, managed room allocations, and optimized occupancy rates.∙ PROBLEM RESOLUTION: Effectively resolved guest concerns, demonstrating strong problem-solving skills.∙ TEAM LEADERSHIP: Supervised and trained staff, fostering a positive work environment and teamwork.

Bachelor'S Degree, Graphic Design & Multimedia Design

Bachelor'S Degree, Graphic Design