Prepares reports and insurance claims for damages to Association property, including estimated cost of repair, and causes repairs to be made in accordance with the Board of Directors’ approval.Prepares posting of the agenda for meetings of the Association and committee meetings, supervises file and record management and attends meetings of the Board of Directors and Annual or Special MeetingsProvides a one-page, weekly report to the Board of Directors briefly summarizing the past weeks major events and provides a prioritized Action List to focus on all projects/duties within the community and the assigned task holder.Prepares recommendations for collection action on delinquent accounts and acts as liaison with legal department and Association counsel and Board.Performs violation inspections when task not assigned to an Assistant Property Manager and maintains accurate records to follow up on rule violations. Solicits bids for maintenance, construction and other community projects, and participates in selection of contractors and vendors for furnishing of landscape maintenance, janitorial and maintenance services, water, electricity, gas, telephone, pool maintenance, exterminator service, repairs or reconstruction of structural improvements, preventive maintenance, and such other services deemed to be in the best interests of the Association and necessary in order to administer the Association in a first-class manner in accordance with the Declaration.Supervises and monitors contractors rendering services to the Association and inspects the repair and maintenance of equipment and building components and reviews invoices to confirm work completion and contract compliance.Communicates to the community ideas to help it prepare and cope with weather related events, including assisting with hurricane preparation and implementation of preparedness protocol as designed and approved.May be assigned other duties by the on-site General Manager

Reviews all invoices for appropriate documentation and approval prior to processing.May oversee and schedule staff for site.Maintains schedules and timesheets/cards for payroll purposes.Keeps track of activity logs and incident reports for the Community Association Manager’s review.Assists in preparation of reports for inclusion in monthly board packages.Assists with vendor and invoice reconciliation.Collects monthly rental payments, makes deposits, runs delinquency reports and sends out delinquency notices, as applicable.Prepares new resident packages as required.May fill front desk shifts when needed.May provide training for new hires in corresponding department.Assists in investigations, tape/log reviews for any unusual incidents.Assists Community Association Manager with any special requests, i.e. administrative work, mailings, etc.May monitor Emergency Response System, if applicable.Monitors and controls Electronic Security Control System, where applicable.Maintains daily log, records and forms.Resolves and follows-up on all complaints/issues and reports to Community Association Manager.Maintains a safe and secure environment throughout the building/property(s). Ensures all safety precautions and procedures are followed while performing duties.May be assigned other duties by the on-site Community Association Manager.

Answers telephones promptly and assists residents with questions and concerns.Inputs/Processes/Closes work orders as required for landscape, maintenance, housekeeping, etc.Tracks resident issues to enable Property Manager to identify major problems or trends.Maintains Association files, mail, binders, and office supply inventory.Attends Board Meetings Creates/posts newsletters and notices.Maintains homeowner roster, database, mail instructions and homeowner files.Assists in review of leases, if applicable, as well as processing of new owner approval and interview packages.Reviews receivable reports and assists Community Association Manager in forwarding collection packages to counsel.May be responsible for processing of Association expense checks.Assists residents with account balance inquiries.Ensures all safety precautions and procedures are followed while performing duties.Performs property inspections as directed by Community Association Manager.May be assigned other duties by Community Association Manager.

Answers phone and greets residents/guests upon entry, responds to requests, questions and any other needs.Documents issues or transactions as needed.Develop knowledge of surrounding areas and attractions.Keeps track of activity logs and incident reports, records and forms for the Community Association Manager’s review daily.Demonstrates excellent customer service, communication and time management skills.Monitors Emergency Response System and responds in a timely and efficient manner within hours of notification.Monitors and controls Electronic Security Control Systems if applicable.Logging in all packages and tracks them through to pick-up by recipient.Follows-up on all complaints/issues notifying Community Association Manager as necessary. Ensures all safety precautions and procedures are followed while performing duties.May assist with resident notifications or special events.Process work orders and files resident documents and invoices, if applicable.

Answer incoming calls, directs to appropriate personnel, takes and delivers messages.Assists with community requests including building and amenities access and submitting maintenance tickets.Prepares and distributes community communications in an effective and appealing format.Performs general office work such as word processing, filing, operating copy and fax machine.Generates and organizes reports, forms, and procedures for management.Microsoft Office – The ability to effectively and independently use Microsoft Excel, Outlook, and Word.Customer Service – Manage difficult or challenging situations in a respectful manner as well as understand the importance of tact and discretion with the ability to maintain confidential information.Teamwork - Exhibits objectivity and openness to other views. Balances team and individual responsibilities.Time Management – Effectively able to prioritize work, meet deadlines, and work with little direction.Solution Oriented – Capable of proactively recognizing opportunities and implementing effective solutions. Quickly able to adapt to change with a can-do attitude.Ethics - Treats everyone with respect; inspires the trust of others; works with integrity; Upholds organizational mission and values.Documents issues or transactions as needed.Develop knowledge of surrounding areas and attractions.Keeps track of activity logs and incident reports, records and forms for the Community Association Manager’s review daily.Demonstrates excellent customer service, communication and time management skills.Logging in all packages and tracks them through to pick-up by recipient.Follows-up on all complaints/issues notifying Community Association Manager as necessary. Ensures all safety precautions and procedures are followed while performing duties.May assist with resident notifications or special events.Process work orders and files resident documents and invoices.

Greet all visitors, vendors, contractors, residents, and prospective buyers, directing them to their destinations.Obtain name and license plate number, of each non-resident/guest entering the community.Hand-out promotional material to prospective guests and residents.Answer the telephone courteously and record pre-call visitor information appropriately; prepare pre-call sheets for the following day.Note all unusual occurrences on the daily log sheets.Submit maintenance requests for issues such as electrical, sewer and water break problems as needed.Greet and register late arriving guests, if applicable.On a nightly basis, check all buildings, turn-off lights, and lock doors and gates as directed. Monitor the community, noting any deficiencies; check homes on the house checklist for unusual situations requiring attention.Other duties as assigned.

Cleaning the Main ClubhouseDusting rooms and furnitureCleaning bathroomsVacuuming carpets, mopping the floorsSweeping patio areas and dusting patio furnitureEmptying all wastebaskets and trash cansDisinfecting telephonesCleaning and polishing brassWashing inside and outside of windowsLight maintenanceAssist with setting up and breaking down eventsReports any damage, burned-out light bulbs, and plumbing problems to the Facilities Director

Cleaning the Main ClubhouseDusting rooms and furnitureCleaning bathroomsVacuuming carpets, mopping the floorsSweeping patio areas and dusting patio furnitureEmptying all wastebaskets and trash cansDisinfecting telephonesCleaning and polishing brassWashing inside and outside of windowsLight maintenanceAssist with setting up and breaking down eventsReports any damage, burned-out light bulbs, and plumbing problems to the Facilities Director

Planning machines by studying work orders, blueprints, engineering plans, materials, specifications and machine parameters.Stocked inventory and determined amounts available; anticipating needed stock; placing and expediting orders for stock; verifying receipt of stocks.Programming mills and lathes, setting tool registers, offsets, compensation and conditional switches' calculating requirements, including basic math, geometry and trigonometry.

Log in and secure all packages, deliveries, and other appropriate items at the designated area.Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues.Handle inquiries from clients and residents in a professional manner.Help with the organization of on-site events.Greet clients when they enter the building and guide them to their designated areas.Process important queries and manage customer expectations in a polite and friendly manner.Keep track of frequent clients and create a tailored experience based on their personal needs.Answer telephones and monitor the lobby.Provide information on the surrounding area stores and services such as car service centers, grocery stores, health spas, liquor stores, pharmacies, religious centers, beauty spas, tailors, video stores, etc.Maintain control of all keys. This includes logging the keys in and out.Announce all visitors to the clients and tenants. Keep all visitors at the front desk until permission is received from the unit resident/tenant.Maintain a clean and pleasant environment.Strong reporting skills.