Interacted with customers and clients to identify business needs using JIRA and escalations using Salesforce.Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.Led a team of specialists in executing tasks according to established timelines and milestones, resulting in timely completion of deliverables.Kept up-to-date with current development methodologies like Agile/Scrum for efficient project management.Supported in maintaining projects focused on Quality, Training, Collaboration and Integration.