Lisa Ross Email & Phone Number

Barrie, Ontario, Canada

Combining deep business expertise with AI innovation to help entrepreneurs scale smarter. I leverage proven business frameworks and AI capabilities to amplify what already works, creating sustainable growth without unnecessary complexity or team expansion.Core Service Areas:• AI Strategy & Implementation: Transforming AI from a concept into a practical tool for business growth• Business Systems & Automation: Developing scalable workflows that operate efficiently with or without direct oversight• Digital Product & Service Design: Creating automated yet personalized customer experiences• Data-Driven Analysis: Building frameworks for confident, AI-enhanced decision making• Program Development & Scaling: Accelerating course creation and launch through AI-powered systemsDrawing from 25+ years in design, learning development, and technology leadership to deliver:• Systems designed for sustainable growth• Operational scaling without team expansion• Streamlined course and program development• Enhanced decision-making through AI integration• Strategic automation that preserves the human elementTechnical Leadership:• Creator of the CONTEXT framework for practical AI implementation• Designer of human-centered business systems that scale• Developer of sustainable transformation strategiesI'm obsessed with helping established entrepreneurs and course creators leverage AI and automation to build profitable, sustainable businesses.

Barrie, Ontario, Canada

Implementing innovative technology solutions. I lead technology, experience, and strategic initiatives that shape how we create and deliver impactful learning transformations.Core Focus Areas:• Strategic Planning & Business Model Innovation: Shaping organizational direction and growth through data-informed strategy• Technology & AI Integration: Leveraging emerging tech to enhance program design and delivery while preserving human connection• Experience Design & Brand: Creating cohesive experiences that embody our human-centered performance framework• Business Intelligence: Using AI-enhanced feedback analysis and data insights to drive continuous improvement• Systems & Operations: Building scalable, intelligent solutions that support strategic objectivesDrawing from extensive technology and design leadership experience to deliver:• Strategic roadmaps and positioning• Intelligent digital ecosystems• Data-driven program optimization• Streamlined operations• Brand-aligned experiencesTechnical Leadership:• Strategic technology planning and implementation• Human-centered digital transformation• Integrated systems architecture• Data-driven decision frameworksI'm passionate about using technology and design thinking to create more intelligent, engaging experiences while keeping human connection at the center of everything we do.

Barrie, Ontario

Develops and designs Wordpress based websites for small to medium sized local businesses. Provides clients with the right web based solution for their business, including SEO work, custom theme development, logo design and e-commerce development (custom Shopify themes).

Ontario, Canada

Barrie, Ontario

Lead a team of 12 IT technologists, technicians and support representatives.Responsible for supporting software and hardware, printers, and college-owned mobile devices.Provided technical expertise and advice on academic and administrative computing resources.Responsible for tracking, improving and reporting on IT customer satisfaction in the institution.Provided strategic direction.

Barrie, Ontario

Plans and manages internal and external web systems and desk side support (2nd Tier IT support) college wide.Provides technical expertise and advice on academic and administrative computing resources.Responsible for tracking, improving and reporting on IT customer satisfaction in the institution.Provides strategic direction

Developed and delivered a wide variety of courses in the Web Design program. Evaluated student progress and achievement. Created and maintained a positive learning environment incorporating a variety of learning/teaching strategies to meet student needs. Participated in course/curriculum revision and the program advisory board.

Planned and designed the information architecture for the public facing website for Georgian CollegeWorked with department stakeholders to understand their business and helped define web strategy, content and features for their web presence.Analyzed audiences by examining their information and functional needsCreated wireframes, mockups, prototypes and final designs for the main site and subsites

Diploma, Graphic Design Production

Computer Science, English

Certification, Itil Version 3 Foundation

Landmark Forum

Professional and personal development