Lisa Ross Email & Phone Number

• Partnered with country leaders to develop and implement a global technology strategic governance, mandate and operating framework across North America and Asia• Led and engaged my direct and matrixed teams to provide governance, global oversight, risk compliance and shared services of Financial Management, Portfolio Planning and Oversight, Vendor Management, Communications, Risk, Demand Management, Continuous Improvement, Agile and the Ways of Working, Change Management, DEI, and Employee… Show more • Partnered with country leaders to develop and implement a global technology strategic governance, mandate and operating framework across North America and Asia• Led and engaged my direct and matrixed teams to provide governance, global oversight, risk compliance and shared services of Financial Management, Portfolio Planning and Oversight, Vendor Management, Communications, Risk, Demand Management, Continuous Improvement, Agile and the Ways of Working, Change Management, DEI, and Employee Engagement• Implemented and managed $100M+ annual portfolio governance to support the lifecycle from planning through to delivery for multiple strategic global strategies and programs and multiple outcomes Show less

Toronto, Ontario, Canada

• Parachuted in to lead multiple program recovery strategies through to delivery of global transformation modernization, customer experience and digital technology programs: North American Cyber Security, Big Data Analytics Disaster Recovery and Redundancy (Hadoop), Digital Customer Robo- Advisor and North America Print Procurement Transformation• Served in Consultant role to help strengthen our Program environment (people, process, tools) and be a trusted advisor to our PMs and BAs… Show more • Parachuted in to lead multiple program recovery strategies through to delivery of global transformation modernization, customer experience and digital technology programs: North American Cyber Security, Big Data Analytics Disaster Recovery and Redundancy (Hadoop), Digital Customer Robo- Advisor and North America Print Procurement Transformation• Served in Consultant role to help strengthen our Program environment (people, process, tools) and be a trusted advisor to our PMs and BAs especially for programs in need• Provided governance and oversight to ensure our organizational processes logically and effectively supported organizational and business needs Show less

Canada And Us

• Leader of a multi-disciplinary FinTech transformation program, supporting all aspects of planning and through to execution• Delivered on extensive change management and stakeholder management to ensure migration readiness for the server migration of 3000+ users and workstations across 50 locations• Created and implemented the O365 migration strategy for 100,000 mailboxes that included plans for Communications, Training and Change Management

Waterloo, On

• Delivered complex global big data analytics (Hadoop) to enable the Business Transformation Strategy for the BlackBerry10 operating system• Created the Global Strategic roadmap and governance for the big data platform• Collaborated with multiple global infrastructures, application development and product stakeholder groups to execute on the multi-year global strategy• Led complex program from coordination of development sprints, scope management, stakeholder management and… Show more • Delivered complex global big data analytics (Hadoop) to enable the Business Transformation Strategy for the BlackBerry10 operating system• Created the Global Strategic roadmap and governance for the big data platform• Collaborated with multiple global infrastructures, application development and product stakeholder groups to execute on the multi-year global strategy• Led complex program from coordination of development sprints, scope management, stakeholder management and executive communications across multiple global deployments Show less

Brampton

• Delivered on complex vendor/corporate collaborative PMO including enforcement of SLO/SLA adherence with various outsourced IT Infrastructure partners (IBM, Allstream, HP and SunGard)• Led team of project managers to deliver 300+ concurrent technical and infrastructure projects with an annual budget of $75M• Optimized PMO governance and instituted ITIL methodologies/tools that resulted in a 25% reduction in project intervals and a 250% increase in volume of projects delivered

Mba

Honours Ba, Political Science And Government