Lisa Ross

Lisa Ross Email and Phone Number

Extensive experience in Program and Portfolio Management. @
Lisa Ross's Location
Greater Guelph Metropolitan Area, Canada
Lisa Ross's Contact Details

Lisa Ross personal email

n/a
About Lisa Ross

Lisa Ross is a Extensive experience in Program and Portfolio Management. at Lisa Ross & Associates. She possess expertise in program management, cross functional team leadership, project delivery, outsourcing, pmo and 45 more skills. Colleagues describe her as "Lisa is able to use her strong leadership skills to enable precise execution of PMO processes. However, Lisa's expertise extends further to Business process (re-)engineering and Governance and Portfolio management and delivery. It was a pleasure working Lisa." and "Lisa is a very driven individual who has the unique talent of also being very collaborative in approach who is keen to find win-win solutions to challenges. Lisa has been a great partner, colleague, and client whom I would recommend to anyone who wants to be successful and have fun doing it!"

Lisa Ross's Current Company Details
Lisa Ross & Associates

Lisa Ross & Associates

Extensive experience in Program and Portfolio Management.
Lisa Ross Work Experience Details
  • Lisa Ross & Associates
    Managing Director
    Lisa Ross & Associates Jul 2010 - Present
  • Manulife
    Assistant Vice President
    Manulife Jan 2021 - Jun 2022
    • Partnered with country leaders to develop and implement a global technology strategic governance, mandate and operating framework across North America and Asia• Led and engaged my direct and matrixed teams to provide governance, global oversight, risk compliance and shared services of Financial Management, Portfolio Planning and Oversight, Vendor Management, Communications, Risk, Demand Management, Continuous Improvement, Agile and the Ways of Working, Change Management, DEI, and Employee… Show more • Partnered with country leaders to develop and implement a global technology strategic governance, mandate and operating framework across North America and Asia• Led and engaged my direct and matrixed teams to provide governance, global oversight, risk compliance and shared services of Financial Management, Portfolio Planning and Oversight, Vendor Management, Communications, Risk, Demand Management, Continuous Improvement, Agile and the Ways of Working, Change Management, DEI, and Employee Engagement• Implemented and managed $100M+ annual portfolio governance to support the lifecycle from planning through to delivery for multiple strategic global strategies and programs and multiple outcomes Show less
  • Manulife
    Director Program Management
    Manulife Apr 2016 - Dec 2020
    Toronto, Ontario, Canada
    • Parachuted in to lead multiple program recovery strategies through to delivery of global transformation modernization, customer experience and digital technology programs: North American Cyber Security, Big Data Analytics Disaster Recovery and Redundancy (Hadoop), Digital Customer Robo- Advisor and North America Print Procurement Transformation• Served in Consultant role to help strengthen our Program environment (people, process, tools) and be a trusted advisor to our PMs and BAs… Show more • Parachuted in to lead multiple program recovery strategies through to delivery of global transformation modernization, customer experience and digital technology programs: North American Cyber Security, Big Data Analytics Disaster Recovery and Redundancy (Hadoop), Digital Customer Robo- Advisor and North America Print Procurement Transformation• Served in Consultant role to help strengthen our Program environment (people, process, tools) and be a trusted advisor to our PMs and BAs especially for programs in need• Provided governance and oversight to ensure our organizational processes logically and effectively supported organizational and business needs Show less
  • Td
    Senior Program Manager (Consultant)
    Td Feb 2014 - May 2015
    Canada And Us
    • Leader of a multi-disciplinary FinTech transformation program, supporting all aspects of planning and through to execution• Delivered on extensive change management and stakeholder management to ensure migration readiness for the server migration of 3000+ users and workstations across 50 locations• Created and implemented the O365 migration strategy for 100,000 mailboxes that included plans for Communications, Training and Change Management
  • Blackberry
    Program Management (Consultant)
    Blackberry Mar 2012 - Nov 2013
    Waterloo, On
    • Delivered complex global big data analytics (Hadoop) to enable the Business Transformation Strategy for the BlackBerry10 operating system• Created the Global Strategic roadmap and governance for the big data platform• Collaborated with multiple global infrastructures, application development and product stakeholder groups to execute on the multi-year global strategy• Led complex program from coordination of development sprints, scope management, stakeholder management and… Show more • Delivered complex global big data analytics (Hadoop) to enable the Business Transformation Strategy for the BlackBerry10 operating system• Created the Global Strategic roadmap and governance for the big data platform• Collaborated with multiple global infrastructures, application development and product stakeholder groups to execute on the multi-year global strategy• Led complex program from coordination of development sprints, scope management, stakeholder management and executive communications across multiple global deployments Show less
  • Rogers Communications
    Sr Program Management
    Rogers Communications Feb 2011 - Mar 2012
    Brampton
    • Delivered on complex vendor/corporate collaborative PMO including enforcement of SLO/SLA adherence with various outsourced IT Infrastructure partners (IBM, Allstream, HP and SunGard)• Led team of project managers to deliver 300+ concurrent technical and infrastructure projects with an annual budget of $75M• Optimized PMO governance and instituted ITIL methodologies/tools that resulted in a 25% reduction in project intervals and a 250% increase in volume of projects delivered
  • Amdocs Consulting
    Consulting Director
    Amdocs Consulting Nov 2008 - Jan 2010
  • Bell Aliant
    Senior Director
    Bell Aliant Oct 2006 - May 2008
  • Bell
    Director, Vendor Mgt
    Bell 2005 - 2006
  • Bell
    Director, Simplification
    Bell 2005 - 2006
  • Bell Canada
    Assoc Dir, Billing
    Bell Canada 2001 - 2003
  • Bell Canada
    Bell Direct - Associate Director
    Bell Canada 1999 - 2001
  • Bell Canada
    Call Centre Operations & Business Transformation
    Bell Canada 1997 - 1999

Lisa Ross Skills

Program Management Cross Functional Team Leadership Project Delivery Outsourcing Pmo Management Vendor Management Telecommunications Business Analysis Business Transformation Integration Governance Change Management Team Leadership Project Management Process Improvement Strategic Planning Itil Business Strategy Cloud Computing Customer Experience Operations Management Coaching Team Building Business Planning Team Management Business Intelligence Portfolio Management Process Engineering Management Consulting Analysis New Business Development It Outsourcing Billing Call Center Strategy Development Six Sigma Customer Relations People Management Contract Negotiations Negotiation Problem Solving Customer Satisfaction Planning Executive Level Presentations Strategy Mapping Project Governance Project Reporting Offshore Outsourcing Technology

Lisa Ross Education Details

Frequently Asked Questions about Lisa Ross

What company does Lisa Ross work for?

Lisa Ross works for Lisa Ross & Associates

What is Lisa Ross's role at the current company?

Lisa Ross's current role is Extensive experience in Program and Portfolio Management..

What is Lisa Ross's email address?

Lisa Ross's email address is lr****@****ivey.ca

What is Lisa Ross's direct phone number?

Lisa Ross's direct phone number is +617329*****

What schools did Lisa Ross attend?

Lisa Ross attended The University Of Western Ontario - Richard Ivey School Of Business, The University Of Western Ontario.

What skills is Lisa Ross known for?

Lisa Ross has skills like Program Management, Cross Functional Team Leadership, Project Delivery, Outsourcing, Pmo, Management, Vendor Management, Telecommunications, Business Analysis, Business Transformation, Integration, Governance.

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    3 +170522XXXXX

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