Rico Custodio Email & Phone Number

Quezon City, Ncr, Ph

Taguig, National Capital Region, Philippines

San Fernando, Central Luzon, Philippines

Key Responsibilities:* Collaborate with software developers and quality assurance engineers to guarantee smooth deployment, automation, and software infrastructure management. * Design and implement CI/CD pipelines for multiple software applications and environments. * Create and maintain monitoring systems to guarantee high availability and performance for software applications. * Document processes and monitor performance metrics. * Manage and enhance cloud infrastructure in AWS. * Manage and maintain tools like Github, Ansible, and Jenkins. * Manage and maintain Databases (MySQL, PostgreSQL) * Guide and mentor junior colleagues in gaining experience and expertise, and assuming DevOps responsibilities. * Oversee routine maintenance procedures and perform diagnostic tests. * Automate software deployment, configuration, and upkeep processes. * Troubleshoot software infrastructure issues and collaborate with the team to resolve them. * Adhere to compliance protocols, security, and DevOps best practices.* Stay abreast of emerging technologies and industry trends, then utilize them to enhance your software infrastructure.* Act as a liaison between development, operations, and support teams (sre) to facilitate effective communication and problem resolution.* Work closely with developers and architects to diagnose and resolve production-related issues, including configuration and code-related issues, and apply hot-fixes as necessary. - Act as a Level 2 support - Maintenance Code - Operational Review Lead* Offer technical guidance and support throughout software releases and deployment processes. - Environment Setup / Product Release Lead* Serve as the main support in investigating security issues detected by Burp Suite scans and implement fixes as required.* Participate in identifying, designing, and building tools and processes to support operation* Initiate bridge calls for P1 and urgent issues.

San Fernando, Pampanga

Key Responsibilities:* Collaborate with software developers and quality assurance engineers to guarantee smooth deployment, automation, and software infrastructure management.* Design and implement CI/CD pipelines for multiple software applications and environments.* Create and maintain monitoring systems to guarantee high availability and performance for software applications.* Document processes and monitor performance metrics.* Manage and enhance cloud infrastructure in AWS.* Manage and maintain tools like Github, Ansible, and Jenkins. * Manage and maintain Databases (MySQL, PostgreSQL)* Guide and mentor junior colleagues in gaining experience and expertise, and assuming DevOps responsibilities.* Oversee routine maintenance procedures and perform diagnostic tests. * Automate software deployment, configuration, and upkeep processes.* Troubleshoot software infrastructure issues and collaborate with the team to resolve them.* Adhere to compliance protocols, security, and DevOps best practices.* Stay abreast of emerging technologies and industry trends, then utilize them to enhance your software infrastructure.Other responsibilities:* Provide technical support to clients' emails through Zendesk.* Diagnose and resolve technical issues related to our software products and services.* Communicate effectively with clients to understand and resolve their technical issues.* Escalate issues to development teams as necessary.* Initiate bridge calls for P1 and urgent issues.

Apalit, Pampanga

* Orchestrated the development of APIs for seamless integration with both web applications and mobile platforms.* Collaborated closely with front-end developers to fuse user-facing components with server-side functionality.* Engineered application optimization strategies, resulting in heightened speed and scalability performance.* Spearheaded the implementation of robust security measures and data protection protocols.

Pasig, Ncr

Responsible for designing, coding and modifying websites, from layout to function and according to a client's specifications. Integration of user-facing elements developed by a front-end developers with server side logic.

Bachelor Of Science In Information System (Bsis), Computer And Information Sciences, General

Activities and Societies: Table Tenis, Basketball

Two Year Computer Programming, Computer Programming

High School Diploma