Abhishek Jain Email & Phone Number

Bengaluru, Karnataka, India

Craft compelling narratives and messaging, and design strategic omnichannel go-to-market programs by collaborating with business, product, and sales teams to drive demand and build the sales pipeline. Develop full-funnel content strategy focused on innovation and customer impact. Optimize multi-channel campaign tactics, and measure performance using funnel metrics (TOFU, MOFU, BOFU) and report program/campaign performance and insights to executive leadership.Manage relationship with industry forums, research firms, and MarTech providers.

Bengaluru Area, India

In my role as the Director of Strategy and Operational Excellence, I drove regional leadership governance across all practices, acquired entities, and locations (15+ entities across 16+ locations). I contributed in building India innovation ecosystem (including annual Hackathon events).My most critical contribution was orchestration of internal communications and business continuity planning efforts during COVID-19 pandemic.I shaped operational excellence (OE) strategy for Africa, Middle East, and South Asia, and shared the scorecards and insights to regional and global leadership.

Bangalore

Built high-performing multi-functional delivery set up for US/EU regions and scaled up from scratch to 75+ members while delivering >$10 million savings annually in efficiency gains.Established and scaled up a strategic global delivery center for the US region. The global delivery center provided support across business development, delivery, syndicated production, automation, and innovation.Orchestrated a strategic partnership to augment operations, setting up a state-of-the-art delivery center at Partner's Bengaluru facility.Supported set up of the delivery and innovation hub for the Europe region. The team grew to 50+ members and managed delivery and global analytics training engine to support EU operations.

Bengaluru, Karnataka, India

In my role, as the account manager for a business unit, I grew it from 0 to 11 annualized FTEs while improving customer satisfaction score by 1.5 points (from 2.5 to 4 out of 5).Scaled up the operations by strategically engaging with BU leadership, jointly identifying offshore-able projects and engagements, and streamlining delivery processes.Improved stakeholder satisfaction score by ensuring delivery quality, strong governance, and risk mitigation.Created a SharePoint knowledge management library, which eventually led to creation of a global knowledge management platform, which was leveraged to support global analytics RFPs.

Bangalore

In my role as the delivery manager for a key information offering, I drove marked improvements in delivery efficiency and quality, resulting in 4X headcount growth.Established standard operating procedures (SOPs) and quality control (QC) lists.Grew team from 3 to 12 members due to increasing stakeholder confidence and trust.

Ms, Chemical Engineering

Activities and Societies: American Institute of Chemical Engineers

Bachelor Of Technology (B.Tech.), Chemical Engineering

Senior Secondary, Pcm