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Rohit D. Email & Phone Number
Product Manager II | Customer Experience (CX Product) and Seller
at
Snapdeal | AceVector Group
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Product Manager II | Customer Experience (CX Product) and Seller
Location
Gurgaon, Haryana, India
Company size
Who is Rohit D.? Overview
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Quick answer
Rohit D. is listed as Product Manager II | Customer Experience (CX Product) and Seller at Snapdeal | AceVector Group, a with 553 employees, based in Gurgaon, Haryana, India. AeroLeads shows a matched LinkedIn profile for Rohit D..
Rohit D. previously worked as Product Manager II | Customer Experience (CX Product) & Seller at Snapdeal | Acevector Group and Product Manager | Customer Experience (CX Product) at Snapdeal | Acevector Group. Rohit D. holds Bachelor Of Technology (B.Tech.), Computer Science from National Institute Of Technology Silchar.
Company email context
Email format at Snapdeal | AceVector Group
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Snapdeal | AceVector Group
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Profile bio
About Rohit D.
I started working at Snapdeal as Product Analyst and fell in love with the product role. Gradually, I moved deeper into the product role by contributing to small projects at the start and handling multiple pages & products today at Snapdeal.The most important learning of my product role has been that it is not big revamps which move the metrics but the small brilliantly executed changes which actually move the numbers in right direction.I would love to work with a good organization where execution & strategy are the two foundations of creating an awesome product.
Current workplace
Rohit D.'s current company
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Snapdeal | Acevector Group
6 roles
Rohit D. work experience
A career timeline built from the work history available for this profile.
Product Manager Ii | Customer Experience (Cx Product) & Seller
Current
Aug 2023 - Present
Product Manager | Customer Experience (Cx Product)
- Reduced RTO by ~2% by increasing the WhatsApp opt-in on Snapdeal by 3x. Currently, working on the remaining juice of WhatsApp opt-in to further reduce RTO- Increased CSAT (Customer Satisfaction) score by ~10% on WhatsApp chatbot of Snapdeal with plan in execution to increase it further by ~10% by the end of year. Currently, chatbot of Snapdeal is one of the highest rated chatbot in the India e-commerce industry.- Increased the collection of product photos on Snapdeal by 10x on daily basis using the WhatsApp as a medium of collection.- Increased the conversion on PDP by ~1% using the updated UI/UX taking cues from Social Media behaviour and adding an element of e-commerce to the same with plan to further increase it by ~2% using improved algorithm to rank the images
Apr 2022 - Jul 2023
Associate Product Manager | Customer Experience (Cx Product - Post Order)
- Revamped the Cancellation flow of Snapdeal and reduced the cancellation by ~2% by introducing the concept of FOMO (Fear of Missing Out) nudges which pushes user to not cancel the order just before cancellation.- Started the in-app chatbot/live agent support on Snapdeal platform by integrating with Yellow Messenger. Currently, the load of in-app has been shifted to WhatsApp chatbot/live agent.- Reduced the call load on callback feature of Snapdeal by ~40% by introducing vernac powered FAQ section before redirecting the customer to the said feature.- Increased the read-rate of the Snadpeal emails by ~30% by transitioning the emails from desktop to mobile-first design, adding the of GIFs and growth feed. New emails designs are sent to over 18m customers (and read by 6m customers) on monthly basis.
Apr 2021 - Mar 2022
Product Analyst | Cx And Scm Product
- Handled the analytics, reporting, A/B experiment results, in-depth analytics of click data in SQL of 4 product managers in the CX (Customer Experience) & SCM (Supply-Chain Management) team single-handedly before moving into the role of Associate Product Manager in CX vertical
Sep 2019 - Mar 2021
Business Technology Analyst
Dec 2016 - Sep 2019
Team & coworkers
Colleagues at Snapdeal | AceVector Group
Other employees you can reach at snapdeal.com. View company contacts for 553 employees →
PB
Parmar Bharat Singh Bharat
Colleague at Snapdeal | Acevector GroupAhmedabad, Gujarat, India
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AM
Amit Mamgain
Colleague at Snapdeal | Acevector GroupDelhi, India
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SB
Saurabh Bajpai
Colleague at Snapdeal | Acevector GroupUnited States
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PK
Praveen Kumar
Colleague at Snapdeal | Acevector GroupDelhi, India
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JB
Jolly Biswas
Colleague at Snapdeal | Acevector GroupFaridabad, Haryana, India
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JS
Joydeb Saha
Colleague at Snapdeal | Acevector GroupAssam, India
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SK
Sangeeta Kashyap
Colleague at Snapdeal | Acevector GroupDelhi, India
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GP
Gnana P
Colleague at Snapdeal | Acevector GroupDelhi, India
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VG
V Gomathi
Colleague at Snapdeal | Acevector GroupDelhi, India
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DM
Deepak Mishra
Colleague at Snapdeal | Acevector GroupSouth Delhi, Delhi, India
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Parmar Bharat Singh Bharat
Colleague at Snapdeal | Acevector GroupAhmedabad, Gujarat, India
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AM
Amit Mamgain
Colleague at Snapdeal | Acevector GroupDelhi, India
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SB
Saurabh Bajpai
Colleague at Snapdeal | Acevector GroupUnited States
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PK
Praveen Kumar
Colleague at Snapdeal | Acevector GroupDelhi, India
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JB
Jolly Biswas
Colleague at Snapdeal | Acevector GroupFaridabad, Haryana, India
View →
JS
Joydeb Saha
Colleague at Snapdeal | Acevector GroupAssam, India
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SK
Sangeeta Kashyap
Colleague at Snapdeal | Acevector GroupDelhi, India
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GP
Gnana P
Colleague at Snapdeal | Acevector GroupDelhi, India
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VG
V Gomathi
Colleague at Snapdeal | Acevector GroupDelhi, India
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DM
Deepak Mishra
Colleague at Snapdeal | Acevector GroupSouth Delhi, Delhi, India
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5 education records
Rohit D. education
Bachelor Of Technology (B.Tech.), Computer Science
Master Of Technology - Mtech, Computer Science
University Institute Of Engineering And Technology Mdu Rohtak
Senior Secondary Education, Science
Nav Uday Convent Sr. Sec. School
Secondary Education
St. Thomas School
Bachelor Of Technology - Btech, Computer Science
FAQ
Frequently asked questions about Rohit D.
Quick answers generated from the profile data available on this page.
What company does Rohit D. work for?
Rohit D. works for Snapdeal | AceVector Group.
What is Rohit D.'s role at Snapdeal | AceVector Group?
Rohit D. is listed as Product Manager II | Customer Experience (CX Product) and Seller at Snapdeal | AceVector Group.
Where is Rohit D. based?
Rohit D. is based in Gurgaon, Haryana, India while working with Snapdeal | AceVector Group.
What companies has Rohit D. worked for?
Rohit D. has worked for Snapdeal | Acevector Group, Snapdeal, and Zs Associates.
Who are Rohit D.'s colleagues at Snapdeal | AceVector Group?
Rohit D.'s colleagues at Snapdeal | AceVector Group include Parmar Bharat Singh Bharat, Amit Mamgain, Saurabh Bajpai, Praveen Kumar, and Jolly Biswas.
How can I contact Rohit D.?
You can use AeroLeads to view verified contact signals for Rohit D. at Snapdeal | AceVector Group, including work email, phone, and LinkedIn data when available.
What schools did Rohit D. attend?
Rohit D. holds Bachelor Of Technology (B.Tech.), Computer Science from National Institute Of Technology Silchar.
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