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Roopesh Gowda is listed as Senior Partner Care Manager at ConnectWise at ConnectWise, a company with 1425 employees, based in Navi Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Roopesh Gowda.
Roopesh Gowda previously worked as Senior Partner Care Manager at Connectwise and Partner Care Manager at Connectwise. Roopesh Gowda holds Bachelor Of Commerce - Bcom, Regular from University Of Mumbai.
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City dweller with a passion for exploration, outdoor adventures, and travel. With over 20 years of diverse experience spanning industries such as Insurance, Automobile, and Information Technology, I thrive on connecting with people, forging relationships, and tackling challenges head-on to drive business growth.Outside the boardroom, you'll often find me on two wheels, enjoying the open road. This passion has taught me invaluable lessons in strategy, consistency, and determination, shaping my approach to problem-solving in the professional sphere.A perpetual learner, I am committed to honing my skills and bringing a customer-centric mindset to every project, fostering innovation and success. I believe that work should not only be fulfilling but also bring joy and satisfaction each day.My mission is simple: to excel in my role while always wearing the sincerest of smiles.
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A career timeline built from the work history available for this profile.
India
- Drive partner escalations ensuring fast, effective resolutions for high satisfaction.- Dispatch tickets, monitor Service Level Objectives (SLO) for PCM's.- Advocate for partners, address challenges, prepare weekly performance reports.
India
- Drive partner escalations to ensure swift resolution and enhance satisfaction levels through effective communication.- Interact with various stakeholders within the company to address partner escalations and streamline processes.- Understand partners' business objectives and recommend suitable platform solutions and practices.- Provide customized content.
Mumbai, Maharashtra, India
- Oversee ticket processes from acknowledgment to closure.- Set clear expectations, understand client requirements.- Communicate effectively, ensuring SLAs are met consistently.
Navi Mumbai, Maharashtra, India
- Assist team with process challenges, support in service offerings.- Coordinate resource development, ensure process adherence.- Collaborate with Territory Managers for business closures.
India
- Assign data, prepare incentive reports, maintain employee records.- Audit calls, approve sales, handle customer escalations effectively.
India
- Assign data to the agents as per the campaign.- Prepare Incentive report for all agents as per their performance.
Navi Mumbai, Maharashtra, India
- Handle Inbound/Outbound calls of escalations from customers.
Mumbai, Maharashtra, India
- Generate various reports, manage AMC invoicing.- Create premise IDs, register warranties, ensure data accuracy.
Mumbai, Maharashtra, India
- Prepare departmental reports, coordinate with stakeholders.- Update member records, conduct data reconciliation activities.
Navi Mumbai, Maharashtra, India
- Conducting outbound calls to present compelling pitches for mortgage refinancing solutions.
Mumbai, Maharashtra, India
- Handle premium customer calls, prepare performance reports.- Monitor floor operations to maintain service quality standards.
Navi Mumbai, Maharashtra, India
- Engage in field sales activities focused on promoting and securing broadband connections, delivering tailored solutions to meet customer needs.
Navi Mumbai, Maharashtra, India
- Promote HSBC Credit Cards through proactive cold calling strategies, effectively engaging potential customers to drive sales.
Other employees you can reach at connectwise.com. View company contacts for 1425 employees →
Karen Granger
Colleague at Connectwise
Apex, North Carolina, United States, United States
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NK
Nikhil Kadam
Colleague at Connectwise
Pune, Maharashtra, India, India
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KP
Karuna Patil
Colleague at Connectwise
Bengaluru, Karnataka, India, India
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SW
Stuart Whitten
Colleague at Connectwise
Tampa, Florida, United States, United States
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BG
Bejoy Gonsalves
Colleague at Connectwise
Mumbai, Maharashtra, India, India
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SL
Shawn Levondosky
Colleague at Connectwise
Greater Tampa Bay Area, United States
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SW
Sanket Waradkar
Colleague at Connectwise
Mumbai, Maharashtra, India, India
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JT
Jonathan Tiglao
Colleague at Connectwise
Pampanga, Central Luzon, Philippines, Philippines
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BD
Benjamin Doctor
Colleague at Connectwise
Tampa, Florida, United States, United States
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JE
Jesse Elizondo
Colleague at Connectwise
Austin, Texas, United States, United States
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Quick answers generated from the profile data available on this page.
Roopesh Gowda works for ConnectWise.
Roopesh Gowda is listed as Senior Partner Care Manager at ConnectWise at ConnectWise.
Roopesh Gowda is based in Navi Mumbai, Maharashtra, India while working with ConnectWise.
Roopesh Gowda has worked for Connectwise, Arvato India, Ican Bpo Pvt. Ltd., Tata Motors, and Tata Aia Life.
Roopesh Gowda's colleagues at ConnectWise include Karen Granger, Nikhil Kadam, Karuna Patil, Stuart Whitten, and Bejoy Gonsalves.
You can use AeroLeads to view verified contact signals for Roopesh Gowda at ConnectWise, including work email, phone, and LinkedIn data when available.
Roopesh Gowda holds Bachelor Of Commerce - Bcom, Regular from University Of Mumbai.
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