🎓🏢 Salim Shaikh | Relationship Manager | Sales Executive | Team Lead Manager | 🏠💼🔹 About Me: 💬Experienced in finance, sales, and customer service roles, I excel in building relationships and driving results. With a background in commerce and civil drafting, I bring a unique blend of skills to every endeavor. Passionate about delivering exceptional service and contributing to organizational success. Let's connect and explore opportunities together! 🤝🔹 Education: 🎓Completed 12th in Commerce Field.Diploma in Civil Draftsmanship with AutoCAD.🔹 Work Experience: 💼• Relationship Manager at Urban Money: 🏦Facilitated loan applications for home, personal, and business loans.Managed client relationships and documentation process.• Team Lead Manager at Group Shaikh: 🌐Provided visionary leadership and oversaw team operations.Drove business growth and ensured adherence to company standards.• Senior Customer Service Associate at CARE24X7 MARKETING GROUP: 🚗Ensured exceptional customer satisfaction for car owners and service centers.Coordinated service requests and customer inquiries.• Sales Executive at Andromeda Sales and Distribution Pvt Ltd: 💰Generated leads and exceeded sales targets for loan products.Provide personalized loan solutions and facilitated documentation.• Sales Representative at SNBL MARKETING GROUP: 🚘Engaged potential customers and promoted servicing AMC offers.Achieved sales targets and maintained strong customer relationships.🔹 Contact: 📧LinkedIn: linkedin.com/in/iamsalimshaikh | Email: ssalim245@gmail.com | Phone: +91 7039819538 📞
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Relationship ManagerUrban MoneyMumbai, Mh, In -
Relationship ManagerUrban Money Mar 2024 - PresentMumbai, Maharashtra, IndiaAs a Relationship Manager at Urban Money, my role is pivotal in building and maintaining strong relationships with clients while facilitating their journey through the loan application process. Here's an outline of your my responsibilities:1. Client Engagement: Initiate contact with clients, assess their financial needs, and provide personalized loan solutions.2. Documentation Management: Guide clients through the documentation process, ensuring completeness and accuracy for loan applications.3. Profile Management: Maintain client profiles, track interactions, and update information to facilitate efficient communication and follow-ups.4. Loan Product Expertise: Possess comprehensive knowledge of home loans, personal loans, and business loans to offer tailored solutions matching client requirements.5. Customer Support: Offer ongoing support and assistance to clients, addressing inquiries, concerns, and providing timely updates on loan applications.6. Relationship Building: Foster strong relationships with clients through regular communication, trust-building, and personalized service delivery.7. Compliance Adherence: Ensure compliance with regulatory requirements and company policies throughout the lending process.8. Team Collaboration: Collaborate with internal teams to streamline processes, resolve issues, and enhance overall customer experience.9. Goal Achievement: Meet or exceed sales targets and performance metrics, contributing to the company's growth and success.10. Brand Ambassadorship: Represent Urban Money with professionalism and integrity, reinforcing the company's values and commitment to customer satisfaction.My role as a Relationship Manager at Urban Money is instrumental in driving customer engagement, facilitating loan transactions, and contributing to the company's growth and reputation as a trusted online lender known for its customer-centric approach and innovative solutions. -
Team Lead ManagerGroup Shaikh Mar 2022 - PresentMumbai Metropolitan RegionAs the Team Lead Manager at Group Shaikh, my role encompasses various responsibilities aimed at driving the company's vision forward and ensuring smooth operations across different divisions. Here's a concise breakdown of my job role:1. Leadership: Provide visionary guidance and direction to your team, embodying the core values and principles of Group Shaikh.2. Team Management: Oversee the day-to-day operations of your team, ensuring efficiency, productivity, and adherence to company standards.3. Performance Optimization: Implement strategies to enhance team performance, including goal setting, performance evaluations, and skills development initiatives.4. Communication: Foster clear and effective communication channels within your team and across departments, promoting collaboration and synergy.5. Problem-solving: Act as a resource for your team members, offering support and guidance in overcoming challenges and obstacles.6. Relationship Building: Cultivate strong relationships with stakeholders, clients, and partners, fostering trust and long-term partnerships.7. Strategy Development: Contribute to the formulation and implementation of business strategies, aligning team objectives with broader company goals.8. Quality Assurance: Maintain high standards of quality and professionalism in all team activities, ensuring customer satisfaction and retention.9. Innovation: Encourage a culture of innovation and continuous improvement within your team, driving creativity and adaptability.10. Mentorship: Provide mentorship and coaching to team members, nurturing their professional growth and development within the organization.In essence, as the Team Lead Manager, I'm instrumental in driving the success and growth of my team within Group Shaikh, embodying the company's values of innovation, excellence, and customer-centricity. -
Senior Customer Service AssociateCare24X7 Marketing Group Mar 2022 - Apr 2024Mumbai, Maharashtra, IndiaAs a Senior Customer Service Associate at CARE24X7 MARKETING GROUP, my role revolves around ensuring exceptional customer satisfaction and fostering strong relationships between car owners and authorized service centers. Here's a concise breakdown of my responsibilities:1. Customer Relationship Management: - Build and maintain strong relationships with customers. - Address inquiries, concerns, and complaints promptly and effectively. - Act as a liaison between customers and service centers.2. Service Center Coordination: - Coordinate with service centers to ensure seamless service delivery. - Schedule appointments and manage service requests. - Collaborate with service center staff to identify areas for improvement.3. Customer Acquisition and Retention: - Implement strategies to attract new customers. - Develop initiatives to re-engage lost customers. - Analyze feedback and market trends to enhance customer retention.4. Training and Development: - Provide training and support to junior associates. - Stay updated on industry trends and customer preferences.5. Performance Monitoring and Reporting: - Monitor KPIs related to customer satisfaction and revenue. - Generate reports on customer service metrics. - Collaborate with management to develop optimization strategies.6. Adherence to Company Values and Mission: - Uphold the company's values of trust and reliability. - Align with the mission of delivering exceptional care to customers and service centers.In summary, my role as a Senior Customer Service Associate involves driving customer satisfaction, supporting service center partnerships, and contributing to the overall mission of CARE24X7 MARKETING GROUP. -
Sales ExecutiveAndromeda Sales And Distribution Pvt Ltd Sep 2023 - Mar 2024Mumbai, Maharashtra, IndiaAs a Sales Executive at Andromeda Loans:1. Client Engagement: Initiated outbound calls to potential clients, assessing their financial needs and offering tailored loan solutions.2. Product Knowledge: Demonstrated expertise in various loan products including Home Loans, Personal Loans, and Business Loans, effectively explaining features and benefits to clients.3. Lead Generation: Generated leads through proactive outreach efforts, networking, and referrals, expanding the client base and enhancing business opportunities.4. Relationship Management: Built and maintained strong relationships with clients, understanding their requirements, addressing concerns, and ensuring high levels of satisfaction.5. Sales Targets: Achieved and exceeded sales targets by effectively pitching loan products, negotiating terms, and closing deals in a competitive market environment.6. Documentation: Facilitated the loan application process by guiding clients through documentation requirements, ensuring accuracy and compliance with regulatory standards.7. Follow-Up: Conducted follow-up calls with clients to provide updates on their loan applications, address queries, and provide ongoing support throughout the loan approval process.8. Market Research: Stayed abreast of market trends, competitor offerings, and regulatory changes, providing insights to management for strategic decision-making.9. Team Collaboration: Collaborated with colleagues and cross-functional teams to share best practices, leverage resources, and contribute to overall team success.10. Customer Service: Delivered exceptional customer service at every touchpoint, establishing Andromeda Loans as a trusted partner for financial solutions.My role as a Sales Executive was instrumental in driving business growth and ensuring client satisfaction through proactive sales efforts, product expertise, and outstanding service delivery. -
Sales ExecutiveSnbl Marketing Group Feb 2014 - Feb 2022Mumbai, Maharashtra, IndiaAs a Sales Representative at SNBL MARKETING GROUP, here's a more detailed job description tailored of my role: - **Customer Engagement:** Initiate and maintain contact with potential customers to present and promote servicing AMC offers for their vehicles. - **Product Knowledge:** Possess comprehensive knowledge of the servicing AMC offers, including features, benefits, and pricing, in order to effectively explain them to customers.- **Sales Pitch:** Craft persuasive sales pitches tailored to individual customer needs and preferences, highlighting the value proposition of the AMC offers.- **Objection Handling:** Address customer objections and concerns regarding the offers with clarity and confidence, aiming to overcome resistance and secure sales.- **Payment Collection:** Facilitate the payment process by accurately calculating costs, processing transactions, and ensuring proper documentation of payments received.- **Target Achievement:** Work towards achieving set sales targets and objectives, utilizing effective sales techniques and strategies to maximize sales performance.- **Relationship Building:** Build and maintain strong relationships with customers to foster trust and loyalty, encouraging repeat business and referrals.- **Customer Service:** Provide exceptional customer service throughout the sales process, ensuring a positive experience for customers from initial contact to post-sale follow-up.- **Team Collaboration:** Collaborate with colleagues and management to share insights, feedback, and best practices, contributing to the continuous improvement of sales processes and performance.- **Adherence to Policies:** Adhere to company policies and procedures, including ethical standards and compliance regulations, to ensure business integrity and customer satisfaction.- **Market Awareness:** Stay informed about market trends, competitor activities, and industry developments to identify opportunities for business growth and innovation.
Salim Shaikh Education Details
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Civil Engineering -
Kaiser Education Society Kaiser College Of Commerce12Th -
Anjuman E Islam High School10Th
Frequently Asked Questions about Salim Shaikh
What company does Salim Shaikh work for?
Salim Shaikh works for Urban Money
What is Salim Shaikh's role at the current company?
Salim Shaikh's current role is Relationship Manager.
What schools did Salim Shaikh attend?
Salim Shaikh attended M.h. Saboo Siddik College Of Engineering, Kaiser Education Society Kaiser College Of Commerce, Anjuman E Islam High School.
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