Samuel White Email & Phone Number

New Jersey, United States

Austin, Texas, United States

- Cultivate and foster healthy technical relationships with Tier 1 clients including Raymond James Stadium, PNC Arena, and Gillette Stadium- Handle high level ticket escalations from Product Support Teams - Lead Custom Reporting projects for Tier 1 Clients - Set up and maintain regular FTP/SFTP Data Feeds for Tier 1 Clients- Provide Incident Management by.

Austin, Texas, United States

- Lead remote and on-site training for Tier 1 clients such as Xcel Energy, PNC Arena, Lumen Field, Kaseya Center- Develop custom training plans to match client needs- Build training programs used for new hire onboarding- Work with clients to develop custom workflows to maximize their efficiency with our product

Austin, Texas Area

- Lead on-site installation of 200+ devices in Tier 1 venues like Xcel Energy, PNC Arena and Kaseya Center- On-site hardware upgrade installations at Barclays Center, Citi Field, Lumen Field, Honda Center- Develop and lead on-site training for end users and site leadership after install

Austin, Texas

- Coordinate production shoots for in-house training videos- Directed all 2D animation projects from inception to deployment- Built a graphical asset library to streamline future productions

Austin, Texas

- Effectively tailored communication and style to differing audiences- Managed time and work independently in a fast-paced, constantly changing environment- Honed ability to multitask, organize and prioritize- Able to research and grasp technical information across multiple tools while talking with customers

- Strong people skills and a knack for problem solving- Ability to maintain composure and customer focus while troubleshooting and solving technical issues- Ability to adhere to a schedule of customer appointments- An aptitude for acquiring skills in technical repairs and an eagerness to learn about all Apple products and devices.- Excellent prioritization.

Baton Rouge, Louisiana Area

- Work with the Promotions and News teams to write, produce, and edit daily news topicals.- Attend daily news editorial meetings.- Produce graphic and video elements for air, web, and social media.- Assist Promotions team with larger commercial and promotional projects.- Work with Promotions and Operations teams to maintain standard practices.

Lafayette, Louisiana Area

- Stayed within rigid financial restraints while producing innovative and creative material. - Established a Final Cut Pro lab and accompanying storage solutions; managed all components of the 8-seat editing lab. - Created an educational curriculum enriched with industry best practices to address customer inquiries/requests. - Facilitated classes on video.