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Shikha Singh Email & Phone Number
Associate Product Manager (L2)
at
Kapture CX
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Associate Product Manager (L2)
Location
Bengaluru, Karnataka, India
Company size
Who is Shikha Singh? Overview
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Quick answer
Shikha Singh is listed as Associate Product Manager (L2) at Kapture CX, a with 538 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Shikha Singh.
Shikha Singh previously worked as Associate Product Manager at Kapture Cx and Associate Product Manager at Conscent. Shikha Singh holds Master Of Business Administration - Mba, Marketing from Balaji Institute Of Telecom And Management.
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Kapture CX
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Profile bio
About Shikha Singh
"I alone cannot change the world, but I can cast a stone across the water to create many ripples." - Mother TeresaSpecializing in SaaS product development, I am passionate about understanding user behavior, analyzing market trends, and leveraging data to shape product strategies that meet customer needs and drive business growth. I focus on gathering actionable insights from both quantitative and qualitative research to inform product decisions and ensure alignment with client expectations and market opportunities. My experience in collaborating with cross-functional teams ensures that these insights are effectively integrated into the product roadmap for continuous improvement and innovation.Specialties: SaaS, AI/ML, Advance Excel, Figma, SQL, and others.
Current workplace
Shikha Singh's current company
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Kapture Cx
6 roles
Shikha Singh work experience
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Associate Product Manager
Current1. Developed and optimized CRM product features, leveraging data-driven insights to increase user engagement and customer satisfaction by 32%.2. Designed and launched a generative AI feature, ‘Auto Co-Pilot,’ automating ticket management and improving customer solution rates by 15%.3. Partnered with the Founders' Office product team to execute the product vision, contributing to a 5% growth in feature launch frequency.4. Created intuitive UI/UX designs for demo accounts across diverse client domains, improving product presentation and customer experience.5. Strategized and implemented marketing initiatives, achieving a 12% boost in product sales through targeted growth strategies.6. Developed a self-help portal and resource center, empowering clients to independently resolve issues and reducing support tickets by 20%.7. Collaborated with engineering, design, and sales teams to align product roadmaps with strategic goals, expediting delivery timelines for key features.8. Spearheaded the creation of real-time analytics dashboards, enabling clients to monitor performance metrics and make informed, data-driven decisions.
Jan 2024 - Present
Associate Product Manager
1. Conceptualized and implemented the ‘User Journey’ framework, increasing user conversion rates by 15%.2. Directed cross-functional collaboration to develop and launch new product features, enhancing user satisfaction by 20%.3. Facilitated user testing sessions and incorporated feedback into product iterations, reducing user-reported issues by 25%.4. Performed in-depth competitive analysis to identify product differentiators, influencing strategic product enhancements.5. Established a client and team feedback loop to prioritize key feature requests, improving customer satisfaction scores by 25%.
Jan 2023 - Dec 2023
Business Analyst
1. Performed market forecasting for various products using advanced estimation techniques, determining potential market volume and sales revenue across NA, EU, APAC, and MEA regions.2. Conducted in-depth competitor benchmarking to identify market gaps, influencing product development and positioning strategies effectively.3. Collaborated with customer support to address product-related issues, reducing response times by 15% and improving customer satisfaction.4. Identified emerging market trends in key regions, shaping the product roadmap to capture high-demand opportunities and boost market share by 15%.
Mar 2021 - Dec 2022
Product Analyst
May 2020 - Feb 2021
Market Research Intern
Jun 2020 - Jul 2020
4 education records
Shikha Singh education
Master Of Business Administration - Mba, Marketing
Balaji Institute Of Telecom And Management
Postgraduate Degree, Data Analytics, A+
Skillovilla
B.Sc., Science
Lucknow University, Lucknow
Education record
Central Academy
FAQ
Frequently asked questions about Shikha Singh
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What company does Shikha Singh work for?
Shikha Singh works for Kapture CX.
What is Shikha Singh's role at Kapture CX?
Shikha Singh is listed as Associate Product Manager (L2) at Kapture CX.
Where is Shikha Singh based?
Shikha Singh is based in Bengaluru, Karnataka, India while working with Kapture CX.
What companies has Shikha Singh worked for?
Shikha Singh has worked for Kapture Cx, Conscent, Grand View Research, Inc, Contrive Datum Insights Pvt. Ltd., and Aditya Birla Fashion & Retail Ltd.
How can I contact Shikha Singh?
You can use AeroLeads to view verified contact signals for Shikha Singh at Kapture CX, including work email, phone, and LinkedIn data when available.
What schools did Shikha Singh attend?
Shikha Singh holds Master Of Business Administration - Mba, Marketing from Balaji Institute Of Telecom And Management.
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