Taylor Fuller Email & Phone Number

Long Beach, Ca, Us

Costa Mesa, California, United States

• Promptly addressed inbound calls and fulfilled tenant requests, ensuring high levels of customer satisfaction• Utilized Zello software for real-time updates on daily activities, enhancing task management and communication efficiency• Effectively communicated with higher management via email to keep them informed of workspace activities and updates• Increased Increase responsiveness to tenant requests through the implementation of efficient call-handling procedures, optimizing workflow and reducing resolution time

• Delivered exemplary service, ensuring prospect satisfaction and loyalty through fast, friendly, and knowledgeable interactions• Managed high-volume outbound cold calling, maintaining professionalism and efficiency in a fast-paced environment• Utilized active listening and effective communication skills to demonstrate value and establish rapport with prospective clients• Generated new leads through meticulous pipeline management and market research• Scheduled meetings with prospects to facilitate business-to-business sales through product demonstrations, contributing to revenue growth and client acquisition

• Achieved customer service leadership by effectively managing interactions with hotel guests, fostering strong rapport and loyalty• Created cold email templates to streamline communication and boost operational efficiency within the team• Answered 100 inbound calls daily, meeting guests' needs promptly and demonstrating adaptability in a fast-paced environment• Maintained daily activity updates in CRM system, ensuring seamless communication and collaboration across departments

• Connected with clients to understand their unique circumstances, delivering tailored nutrition and exercise plans to drive results• Provided professional customer service by remaining accessible to address client concerns and troubleshoot issues effectively• Updated client meal and workout plans monthly with detailed instructions to facilitate progress towards fitness goals• Conducted lead generation activities to acquire new prospects and maintain a steady client base, demonstrating strong sales and marketing skills