Store Manager
Current• Supervise the sales and technical team and direct it towards exceptional customer service• Recruit, integrate, train and coach the Retail team• Schedule management, be the guarantor of good personnel management and compliance with rules or laws• Set objectives, share results and build improvement plans; assess and improve performance• Monitor and analyze sales results and indicators (number of customer visits, conversion rates, turnover growth, etc.)• Manage stock levels… Show more • Supervise the sales and technical team and direct it towards exceptional customer service• Recruit, integrate, train and coach the Retail team• Schedule management, be the guarantor of good personnel management and compliance with rules or laws• Set objectives, share results and build improvement plans; assess and improve performance• Monitor and analyze sales results and indicators (number of customer visits, conversion rates, turnover growth, etc.)• Manage stock levels (quantitative and qualitative) and inventories• Settle and/or monitor disputes, after-sales service to ensure the best customer satisfaction • Control cash movements and bank receipts• Conduct commercial operations to develop the store's turnover and profitability• Monitor competition and adapt the offer to its customers• Drive the communication/marketing policy in its catchment area and with local partners• Manage orders and verify deliveries• Define and co-construct the assortment, bring the "phygital" experience to life in store• Set up the presentation of products, bring the windows to life, merchandising• Ensure the administrative management of the store• Define or apply the implementation policy• Frame and set up the presentation of products• Create or monitor the windows the windows• Check the cleanliness of the displays and windows• Intervene quickly in the event of fluctuations in activity and to optimize the organization of the store and the challenges of turnover and customer reception• Manage and adapt a variable workload due to the schedules specific to the commercial activity (weekends, seasons, peaks and troughs, etc.)• Develop the knowledge of your team, collaborate with the support teams Show less