Vikki Hooks-Bell Email & Phone Number

Norfolk, Virginia Area

Hampton Virginia

Expense accounting team member responsible for all General Administrative (G&A) costs with AOL Inc. - Calculated monthly expense accruals and prepared journal entries, maintained and reconciled G&A accounts that were complex in nature, - Performed monthly balance sheet reconciliations,- Reviewed and interpreted expense contracts,- Provided monthly, quarterly and YTD variance analysis (reviewed transactions, collected and evaluated data, conducted analysis, and prepared reports) for P&L and Accrual accounts.- Worked closely with key Finance and Business personnel,- Assisted in responding to internal and external audit requests,- Worked closely with the team on process improvement initiatives and projects as needed, and assisted with any ad hoc requests.

Hampton Virginia

- Received remittances, posted to proper accounts and prepared transmittal documents- Assisted in reconciliation of daily cash receipts - Worked with credit card merchant account to post payments accurately- Interacted with the Sales, Customer Service or Returns Department to resolve invoice discrepancies- Performed monthly review of customer accounts and support bad debt reserve calculation- Performed credit checks and analyses on new and/or existing customer accounts to assign credit limits & credit risks- Provided inputs to Accounting for Doubtful accounts calculations- Executed in depth credit analysis of current and potential customers in order to establish/increase lines of credit- Researched and maintained accounts by resolving discrepancies and disputes and determining the appropriate action needed to resolve items on accounts- Reviewed individual or commercial customer files to identify and select delinquent accounts for collection- Researched and Reconciled transactions and discrepancies on customers’ accounts- Assisted with the collection of outstanding accounts receivable balances- Assisted with maintaining and reconciling customer account credit- Assisted with training new team members

- Provided financial, clerical and administrative services to ensure efficient, timely and accurate payment of accounts. - Maintained accounts receivable customer files, follow established procedures for processing receipts, prepare bank deposits, investigate and resolve customer queries, process adjustments, and communicate with customers via phone or email.