Zarak Khan Email & Phone Number

Crawley, Gb

Gatwick, England, United Kingdom

1. Training New Team Members-Lead the onboarding process for new crew members.-Conduct training sessions, both on-the-job and structured training.-Ensure new employees understand McDonald’s policies, food safety, and service standards.2. Quality Control-Monitor food preparation to ensure quality and consistency.-Maintain hygiene and cleanliness standards throughout the restaurant.-Follow safety and sanitation procedures according to company guidelines.3. Role Modeling and Leadership-Set a positive example in customer service and operational tasks.-Motivate and encourage team members, creating a positive work environment.-Provide feedback and coaching to improve team performance.4. Customer Service-Ensure all team members meet McDonald’s customer service standards.-Handle and resolve customer complaints or escalate them when necessary.-Support the team in providing a friendly and efficient service experience.5. Operational Support-Assist in running shifts and coordinating crew activities.-Help with inventory checks, stock replenishment, and store organization.-Support management in achieving store performance targets.6. Ongoing Learning and Development-Stay updated on new processes, menu changes, and promotions.-Participate in Crew Trainer meetings and continuous learning activities.-Act as a mentor for team members and assist in identifying training needs.7. Communication-Clearly communicate tasks and expectations to crew members.-Report to the shift manager or supervisor with updates on crew performance.-Act as a liaison between crew members and management for smoother operations.Crew Trainers are essential in maintaining McDonald’s service quality and operational standards while fostering a collaborative and motivated team environment.

United Kingdom

Redhill, England, United Kingdom

Pakistan

-Lead a team of up to 10 people on a project.-Built a healthy relationship with the team.-Guided the team through tough situations with strong problem-solving tactics.-Management of team performance.-Accountable to lead the team through the project. Built a healthy relationship with the team.-Built a good relationship with the customers. Satisfying the customer's needs.

Peshawar, Khyber Pakhtunkhwa, Pakistan

-Built productive relationships with industry partners and competitors to support strategic business objectives.-Identified and capitalized on short and long-term revenue generation opportunities to maximize bottom line profitability.-Maintained effective staff and resources utilization rates to balance financial and operational obligations.-Prepared organization for forecasted demands levels through effective operational planning.-Developed key operational initiatives to drive and worked with leadership to improve processes.-Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.

Pakistan

Resolving technical issues.• Liaisons with the vendors.• Reducing the cancellation percentages.• Used Excel sheets for inventory management, checking vendor complaints, and closing the cases of vendors.• Assigned assets to partners.

Peshawar

Pakistan

-Built a healthy relationship with the team.-Guided the team through tough situations with strong problem-solving tactics.-Management of team performance.-Accountable to lead the team through the project. Built a healthy relationship with the team.

Peshawar District, Khyber Pakhtunkhwa, Pakistan

Peshawar District, Khyber Pakhtunkhwa, Pakistan

Master Of Science - Ms, Management With Digital Marketing

Bachelor Of Business Administration - Bba, Marketing