Ian B.
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Ian B. Email & Phone Number

Senior Information Technology Technician at ProPharma Group
Location: Richmond, England, United Kingdom 6 work roles
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Current company
Role
Senior Information Technology Technician
Location
Richmond, England, United Kingdom
Company size

Who is Ian B.? Overview

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Quick answer

Ian B. is listed as Senior Information Technology Technician at ProPharma Group, a with 853 employees, based in Richmond, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Ian B..

Ian B. previously worked as IT Manager at Propharma Group and Principal IT & Facilities Officer at Professional Information Ltd.

Company email context

Email format at ProPharma Group

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ProPharma Group

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Profile bio

About Ian B.

Ian B. is a Senior Information Technology Technician at ProPharma Group. Colleagues describe him as "Ian is a competent and skilful IT engineer who has worked hard to acquire the skills required in this ever changing profession. An enthusiastic manager who sees the job through whatever obstacles are presented."

Current workplace

Ian B.'s current company

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ProPharma Group
Propharma Group
Senior Information Technology Technician
overland park, kansas, united states
Employees
853
AeroLeads page
6 roles · 23 years

Ian B. work experience

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Senior Information Technology Technician

Current

Richmond, England, United Kingdom

Currently, Service Desk back-end developer/support (ServiceDesk Plus)Experienced support specialist 2nd/3rd line.Previous management experience in an IT support environment

Dec 2019 - Present

It Manager

Richmond, England, United Kingdom

Management responsibilities for a small team of 1st and 2nd line technicians.Review technical specifications and design for IT infrastructure and systemsCreate, review, and approve technical documentationDevelop and maintain training programs for team membersParticipate in the planning of future IT technical requirements to support business growthProvide technical guidance in establishing connectivity to client systems as requiredPrepare reports for issues/requests generated via the service desk

Apr 2015 - Dec 2019

Principal It & Facilities Officer

Professional Information Ltd
Feb 2011 - Apr 2015

It And Facilities Assistant

Professional Information

Richmond, England, United Kingdom

Feb 2010 - Feb 2011

Technical Support Specialist

Mod/Atlas (Fujitsu)

Catterick Garrison, England, United Kingdom

Provision of 2nd line support to 2003 Server with XP clients to MoD customer LAND. 2nd and 3rd line support to NT4, Win2000 and XP for various customer groups. Configuration and management of Cisco Switches and network. Focal point for SHEF matters for the local site. Provision of ad-hoc reports/returns when requested. Implementation of security policy changes and breach control to Fujitsu’s Security Officer. Installation of server and user access devices as requested by RFIC. Staff management duties when required.

2005 - 2010 ~5 yrs

It Manager

Catterick Garrison, England, United Kingdom

Management, training, and development of a team of 1st and 2nd line support technicians providing services to 9 MOD sites and >500 users across the north of England. Working under pressure to meet SLA targets. Cost provision for new installations. Stock control for surplus IT equipment. Performance review management. Configuration, installation, and delivery of servers, workstations and printers. Management Board member for the Defence Communication Services Agency (DCSAn).

2004 - 2005 ~1 yr
Team & coworkers

Colleagues at ProPharma Group

Other employees you can reach at propharmagroup.com. View company contacts for 853 employees →

FAQ

Frequently asked questions about Ian B.

Quick answers generated from the profile data available on this page.

What company does Ian B. work for?

Ian B. works for ProPharma Group.

What is Ian B.'s role at ProPharma Group?

Ian B. is listed as Senior Information Technology Technician at ProPharma Group.

Where is Ian B. based?

Ian B. is based in Richmond, England, United Kingdom while working with ProPharma Group.

What companies has Ian B. worked for?

Ian B. has worked for Propharma Group, Professional Information Ltd, Professional Information, Mod/Atlas (Fujitsu), and Uk Ministry Of Defence.

Who are Ian B.'s colleagues at ProPharma Group?

Ian B.'s colleagues at ProPharma Group include Abbie Brittingham, Hollie Greene, Georgios-Stylianos Kogkos, Dr. Anusha Pendem, and Sidney Gong.

How can I contact Ian B.?

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