Senior Information Technology Technician
CurrentCurrently, Service Desk back-end developer/support (ServiceDesk Plus)Experienced support specialist 2nd/3rd line.Previous management experience in an IT support environment
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Ian B. is listed as Senior Information Technology Technician at ProPharma Group, a with 853 employees, based in Richmond, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Ian B..
Ian B. previously worked as IT Manager at Propharma Group and Principal IT & Facilities Officer at Professional Information Ltd.
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Ian B. is a Senior Information Technology Technician at ProPharma Group. Colleagues describe him as "Ian is a competent and skilful IT engineer who has worked hard to acquire the skills required in this ever changing profession. An enthusiastic manager who sees the job through whatever obstacles are presented."
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Richmond, England, United Kingdom
Currently, Service Desk back-end developer/support (ServiceDesk Plus)Experienced support specialist 2nd/3rd line.Previous management experience in an IT support environment
Richmond, England, United Kingdom
Management responsibilities for a small team of 1st and 2nd line technicians.Review technical specifications and design for IT infrastructure and systemsCreate, review, and approve technical documentationDevelop and maintain training programs for team membersParticipate in the planning of future IT technical requirements to support business growthProvide technical guidance in establishing connectivity to client systems as requiredPrepare reports for issues/requests generated via the service desk
Richmond, England, United Kingdom
Catterick Garrison, England, United Kingdom
Provision of 2nd line support to 2003 Server with XP clients to MoD customer LAND. 2nd and 3rd line support to NT4, Win2000 and XP for various customer groups. Configuration and management of Cisco Switches and network. Focal point for SHEF matters for the local site. Provision of ad-hoc reports/returns when requested. Implementation of security policy changes and breach control to Fujitsu’s Security Officer. Installation of server and user access devices as requested by RFIC. Staff management duties when required.
Catterick Garrison, England, United Kingdom
Management, training, and development of a team of 1st and 2nd line support technicians providing services to 9 MOD sites and >500 users across the north of England. Working under pressure to meet SLA targets. Cost provision for new installations. Stock control for surplus IT equipment. Performance review management. Configuration, installation, and delivery of servers, workstations and printers. Management Board member for the Defence Communication Services Agency (DCSAn).
Other employees you can reach at propharmagroup.com. View company contacts for 853 employees →
Abbie Brittingham
Colleague at Propharma GroupArlington, Virginia, United States
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Hollie Greene
Colleague at Propharma GroupCatterick Garrison, England, United Kingdom
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Georgios-Stylianos Kogkos
Colleague at Propharma GroupMilton Keynes, England, United Kingdom
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Dr. Anusha Pendem
Colleague at Propharma GroupHyderabad, Telangana, India
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Sidney Gong
Colleague at Propharma GroupShanghai, China
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Janny Oppelaar-Stobbe
Colleague at Propharma GroupAlphen Aan Den Rijn, South Holland, Netherlands
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Kazuto Kuriyama
Colleague at Propharma GroupAkita, Japan
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Scott Benckendorf
Colleague at Propharma GroupSilex, Missouri, United States
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Almut Holz
Colleague at Propharma GroupBerlin, Germany
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Theodore Ngwana
Colleague at Propharma GroupUnited Kingdom
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Quick answers generated from the profile data available on this page.
Ian B. works for ProPharma Group.
Ian B. is listed as Senior Information Technology Technician at ProPharma Group.
Ian B. is based in Richmond, England, United Kingdom while working with ProPharma Group.
Ian B. has worked for Propharma Group, Professional Information Ltd, Professional Information, Mod/Atlas (Fujitsu), and Uk Ministry Of Defence.
Ian B.'s colleagues at ProPharma Group include Abbie Brittingham, Hollie Greene, Georgios-Stylianos Kogkos, Dr. Anusha Pendem, and Sidney Gong.
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