Ian Biddle Email & Phone Number

Aston Martin Of Sevenoaks, England, United Kingdom

Royal Tunbridge Wells, England, United Kingdom

Responsible for the success of the sales department and dealership (Alfa Romeo, Abarth, Jeep, Fiat) and the success of the used car operation, achieving around £30M turnover per year.• Coaching and mentoring a sales team of ten staff helping them to achieve their monthly targets by setting out expectations, individual goals and managing the appraisal process. • Manage sales tracking and forecast, reporting directly to the directors and manufacturers. • Sourcing, purchasing and advertising all used car stock• Increased sales department profit continuously to achieve company record profits in 2021 & 2022• Driving an increase in converting customer enquiries to sales with strict lead management• Increased CSI and NPS results to achieve the Customer 1st Dealer Award for Excellence, two of my brands achieved 100% for the year. • Championed and introduced ‘Citnow’ automotive video product which helped increase and develop sales, CSI and the whole customer experience. • Resolving any customer or dealership issues daily• Achieved 1st Place 2023 Alfa Romeo Sales Manager - ski trip to Tonale • Achieved 1st Place in 2021 for Electric sales across the UK, winning a £1000 team night out.• Achieved top Sales Manager of the year in 2017, winning a £17K trip to Texas, USA.• Achieved top Sales Manager for Abarth sales in 2016 winning a stay at The Shard with a private dining experience in Tower Bridge.

Hailsham, England, United Kingdom

• Responsible for sales of new/used BMW’s and M-Power products. Alongside car sales, the rolewas responsible for selling finance and insurance products.• Championed E-master with the assistance of the business manager to help drive finance retention• Assisted setting up a huge Ride and Drive event at Brighton Football Club

Ruxley

• Responsible for selling new and approved used BMW’s. The role included tailoring manufacturer finance packages and customer care options to suit customer needs whilst adhering to the manufacturer’s high standards.• Achieved the sales of 28 new and used cars in June 2013 with an average of £800 profit per unit.• Working closely with the used car manager to achieve the highest standards for Approved used car display and buying experience.• Ensuring a high level of Customer Satisfaction is achieved to help retain repeat business.

Royal Tunbridge Wells, England, United Kingdom

• Responsible for selling new and used BMWs• Constantly the top-performing salesperson for vehicle sales, finance and insurance winning various incentives. Sold over 1000 cars in six years. • Gained M-Power accreditation to sell M-Cars.• Recognized as a BMW Group Sales Executive in 2010• Championed live chat on the BMW website and ‘Citnow’ product. • Won Inchcape Finance and Insurance renewal challenge in 2008, winning a £2000 watch.